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Posted on Sep 01, 2011
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I cannot get the screen to come on, it is just black but the laptop is on

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  • Expert 179 Answers
  • Posted on Sep 01, 2011
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Joined: Mar 19, 2011
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Try removing the battery from th back.wait for like 5 minutes then restart the computer.

else try pressing F8 at the startup if you can go yo the advance boot options.
go to repair my computer..select the language then select the username and password..then in system reco ery optios try startup repair or system restore.

else go to safe mode with networking...there in command prompt type sfc /scannow if you have vista or 7..else if you have the xp in advance boot menu try last know good configuration.

Try the below steps to start the recovery

  1. If the computer is running, shut it down -- by clicking Start, Shut Down, and again Shut Down.
  2. Press and hold the 0 (zero) key on your keyboard and then press the computers power switch. When the computer turns on, the Toshiba HDD Recovery Utility screen will appear, presenting three options:
i cannot get the screen - htd7c02140000r0136063.jpg
Sample TOSHIBA HDD Recovery Utility screen

Restore Original Factory Image (Recommended)
CAUTION:
Restoring a hard disk drive to its factory default state deletes all partitions on the hard disk drive and all data stored on those partitions. All of your files and information will be lost! Be sure to back up all important files first.
  1. Press 1 to restore your hard disk drive to its original factory default state. A confirmation message will appear, indicating that all data will be overwritten and lost during the restore process. Be sure to back up all important files before proceeding.
  2. Click Yes to begin the recovery. A message will appear once the operation is finished, indicating the HDD has been restored.
  3. Press any key to restart the computer.



if the above step is not working try to use the windows repair with the oprating system cd.
insert the cd in to thr cd rom, restart the computer
press F12 at the startup it will give you the boot sequence then select the cd

and if none of the things are working contact Toshiba..there might be a hardware issue
plese rate if you find this helpful..thanks

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