Polycom HDX 7000 how to reset the password - Polycom VSX7000 Videoconferencing System (VSX-7000, VSX 7000, 7000)

You can use the hardware restore button on the Polycom HDX system to reset
the system in one of these ways:
• Restoring configuration-Restores the configuration, which resets most
system settings to default values.

• Factory restore-Completely erases the system and restores it to the
software version and default configuration stored in its factory partition.
If you follow this procedure while a USB storage device is connected, the
system restores from the USB device instead of the system's factory
partition.
The restore button is on the front of the Polycom HDX 9000 series system, as
shown in the following figure.





The restore button is on the front of the Polycom HDX 8000 series, Polycom
HDX 7000 series, and Polycom HDX 4000 systems, as shown in the following
figure.




The restore button is on the left side of the Polycom HDX 4500 system, behind
a wire mesh screen, as shown in the following figure.





Use a paperclip to press the restore button through the wire mesh covering
that side of the system. to reset the HDX Series system we can press the restore button over 15 second.

Hello dont keep the system in ON for so long time

http://supportdocs.polycom.com/PolycomService/support/global/documents/support/user/products/video/hdxroom_ug.pdf
Here is the link for the PDF of the manual.  I would try every variation of holding the on/off button for several seconds and unplugging the machine for several minutes before re-plugging back in.

Verify the uplink / download bandwidthon the broadband link.Broadband link do not have symmetrical upstream/downstream speeds. Perform test to verify.
Try non-peak hrs.
Check if latency is consistent.

Can you use a polycom vsx aptz-2p camera with an hdx 8000

no you don't.

Try reseting the camera, power it down, wait 30 seconds then power it back up again.

The polycom didn't allow for numbers, only letters.....
How do I do password recovery in this case?

The default is Admin with password of the 14-digit serial number

put a paperclip in the front just below power button and turn unit on. this will factory reset it.