Hi Make sure it is up to date (go to Help/update Home). It
may have taken your code so will not take it again, and it is not needed again.
Once you get all the software updated, try to run your XXL through while
connected to Tom-tom Home by selecting "Operate My Device" (sometimes
referred to as the emulator) and navigate to some destination in a city, then
select done, properly disconnect from Tom-tom Home (Device/Disconnect Device)
and restart device. Also connect to Home. Run the emulator (Operate my
unit). Navigate to a location. In the city screen, make sure you select a
specific state, not the USA symbol. Once completed, disconnect properly from
Home using the blue device disconnect icon. Please get back to us if you have further query or else
please accept the solution. Thanks for contacting fixya.com
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