Unable to get Caller ID or Call Log - Vtech Lands Phones

Check with the caller to see if they have "blocked" delivery of their caller id information. If the caller has blocked it, the phone cannot see it: some phones log this as "CID info missing" or similar verbage, others simply ignore the event. Good luck!

Caller ID
If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log. Review a caller ID log entry Press CID when the phone is not in use. Scroll to browse through the caller ID log. When the desired entry appears: Press repeatedly to show different dialing options. Press 1 repeatedly if you need to add or remove 1 in front of the phone number. Press or to dial the displayed number. Dial a caller ID log entry When the desired entry appears, press or to dial. 1. 2. 1. 2. 3. 4. 1. 2. 3. • 1. 2. • • 3. • Save a caller ID log entry to the phonebook When the desired caller ID log entry displays, press SELECT. 2. Scroll to To Phonebook then press SELECT. 3. Use the dialing keys to modify the number, and then press SELECT. 4. Use the dialing keys to modify the name, and then press SELECT to save. Delete a caller ID log entry When the desired caller ID log entry displays, press DELETE. Delete all caller ID log entries Press MENU when the phone is not in use. Scroll to Caller ID log and then press SELECT. Scroll to Delete all and then press SELECT twice.
Call block
If you subscribe to caller ID service, you can set the telephone to block unknown calls and certain undesired calls. The call block list stores up to 20 entries. Block unknown calls Press MENU when the phone is not in use. Scroll to Call block, and then press SELECT. Scroll to Calls w/o num, and then press SELECT. Scroll to choose Not block or Block, and then press SELECT. Add a call block list entry 1. Press MENU when the phone is not in use. 2. Scroll to Call block, and then press SELECT. 3. Scroll to Block list, and then press SELECT. 4. Scroll to Add new entry, and then press SELECT. 5. Enter the number. • Use the dialing keys to enter the number (up to 30 digits). 6. Press SELECT to move to the name. 7. Use the dialing keys to enter the name (up to 15 characters). Additional key presses show other characters of that particular key. 8. Press SELECT to save. 1. • • 1. 2. 3. 4. Review call block list Press MENU when the phone is not in use. Scroll to Call block, and then press SELECT. Scroll to Block list, and then press SELECT. Press SELECT to choose Review. Edit a call block list entry When the desired entry displays, press SELECT. Use the dialing keys to edit the number, and then press SELECT. Use the dialing keys to edit the name, and then press SELECT to save. Save a caller ID log entry to call block list 1. When the desired caller ID log entry displays, press SELECT. 2. Scroll to To Call block then press SELECT. 3. Use the dialing keys to modify the number, and then press SELECT. 4. Use the dialing keys to modify the name, and then press SELECT to save. Delete a call block list entry When the desired call block list entry displays, press DELETE.

Panasonic KX-TA624/824 automatic Caller ID logging How to set up automatic Caller ID logging
in the KX-TA624 phone system with KX-T7735 phones. (for dash four and five, and KX-TA824)
System Programming:

1. In System Program number 900, enable Caller ID for the lines you have Caller ID on. (To get into system programming, press Program * # 1234.)
2. In System Program number 901, select your own area code and any other area codes that don't have to be dialed when making a call. The area code digits are removed from Caller ID log information so you can return a call without dialing unnecessary digits which would mess up the call.
3. In System Program number 902, if necessary, indicate the number of digits to be removed, and a particular digit (usually 1) that might have to be added, when returning a local phone call. The default programming is to remove the first three digits, and add nothing; which is correct for most locations.
4. In System Program 903, if necessary, indicate the number of digits to be removed, and up to 4 digits that might have to be added, when returning a long distance phone call. The default programming is to not remove any digits, and add a 1; which is correct for most locations.
5. In System Program number 909, enable Call Log Assignment for each phone where you want to log Caller ID information. You can use * to indicate you want logging at all phones.
6. Get out of system programming. (Press Hold or End, then Program.)

Phone Programming:

1. Program a button for Caller ID Indication on each phone where you want to log Caller ID information. Press Program, then the button you want to use for Caller ID Indication (we recommend the top button in the left column), then 96, then Store, then Hold, then Program. (If you want a phone to record Caller ID information individually, rather than for the whole system, use 6 instead of 96.)
2. At each phone where you want to log all calls, press intercom, then 7382#.

User Tips:

• The Caller ID Indication button will light up only when the system has logged UN-answered calls.
• Use the Navigator Key at the lower right corner of the phone to scroll through Caller ID information.
• You can erase the entire Caller ID log by pressing Intercom, then 70**#
• You can erase an individual Caller ID record by pressing Transfer while the information is displayed.
• If your phone does not have a Navigator Key, you can program an available button for Caller ID Selection. Press Program, then the button you want to use for Caller ID Selection, then 97, then Store, then Hold, then Program. (If you want a phone to record Caller ID information individually, rather than for the whole system, use 7 instead of 97.)
• To call a number displayed on the Caller ID log, pick up the handset or press the speakerphone button, and press the Caller ID Indication button.

Open the caller ID screen and scroll through the recent calls. Hope this helps =]

You need to do Admin programming to tell the system to log the calls (#317 & #318)

Then you need to put a log button on a lighted button (Feature 23)

It should say "Calls" on your display. If not, the caller ID log is not set up.

Log into your TalkSwitch Management Software.
Go to Telephone Lines.
Under each incoming line make sure that Caller ID is checked.
Click File> Save
Hopefully this will fix it for you.

You have to have a few programs already set. In admin programming, you will need to set #316, #317 and #318. Then you need to program a log button on the phone, which is Feature 23.

When you hit the log button, you then will see the options to scroll through the calls.

Your M7310 phone does not have caller ID. The phone system can have caller ID and there are a few different options you could have for phone system and caller ID packages. You should try to find out which Nortel phone system you have and possibly what type of Caller ID unit.

I suspect you cannot do what you are looking for because as I mentioned, the phone itself does not have caller ID and only displays what the phone system tells it to. It is more complicated for a caller ID system to store a list of previous calls when you have multiple lines and multiple phones. Would you want to see a list of every call that has come in, just the calls that rang at your station or just the calls that rang and you answered at your station.... BUT... this may be ansered in a user guide specific to your phone system or your caller ID interface.

the phone sux