Water will not drain out hose even though hose is attached. It still just drains into the tank. This is a pain since it is in the basement.

Clear the blockage and check the flow through the filter.

You really answered your own question. The pump in the dehumidifier only has so much water lift capacity. By trying to run it up and out, you have exceeded the maximum lift capacity. Using a floor drain or even a bathtub drain in the basement will probably work, as long as the hose is not to long.*
However, if you can use a floor drain, there's no need to use the pump function. You can use the continuous drain on the back of the unit. using the drain hose provided for that application.

*The 13 ft lift capacity noted in the Owner's Manual includes whatever length of hose you're using to get to the window. As there is some friction loss involved. But, they fail to point that out.

Hope this helps you and thanks for choosing FixYa.

You will need to use a drain hose that is no longer than 5 feet. Using a hose relies entirely on gravity. So, the hose must slope downward with no kinks. A short 5' section of Garden Hose works well. The female coupling end attaches to the dehumidifier. It's a very effective way, not to having to stop and drain the tank time it's full.

The ADEW50LP, is a low Temperature Unit, which designed for basement applications.
The ADER50LP, is a standard unit. Used for all applications, other than a basement.
Both have the external drain feature and the same water extraction capacity.

Hope this helped you. Please let me know.

The fifty pint capacity might be a challenge ... think about this ... 6 + gallon tank @ 7+ pounds per gallon ... 42 pounds of water to drag from the dehumidifier to the drain? Who is going to do that?

All dehumidifiers run at some % of humidity (via Humistat), (like you are asking about) i.e. come on at some % above the setting and go off when the setting is reached. I suggest you find one that has a standard one or two gallon tank that also features a hose connection in the tank. Run the hose from the tank to the floor drain in your basement or a drain near what ever room you are trying to dry out. When you connect the hose --- you will have to put a hole into the fitting on the tank for water to flow. The idea of the tank is that the machine will run on the setting until the tank fills up ... at which time the tank full switch will not allow the machine to run again until you dump the water (and you want to drag a 6+ gallon tank, 42+ pounds, around?) . If there is a hose attached, the tank never fills up.

Some dehumidifiers feature a pump to which will pump the water to a near-by drain. You may be able to rig such a setup yourself using a small pump like a fish pond pump or similar.

You may want to consider using two dehumidifiers (with or without hoses) rather than one BIG machine. I run two machines from a major USA retailer (one in each end of the basement) and they run into the near by sump and the system works fine @ my house.Thanks for your

Thanks for your question @ FixYa.com

The hose attachment is used in place of the water collection bucket, to drain the water directly into a floor drain or a sump pump holding tank. A garden hose is connected to the "hose attachment" and run to the floor drain or sump pump holding tank. However, it will not drain UP, only DOWN.

Hope this helped.

You connected a hose to the hose outlet on the catch tank ... right? The tank will not drain even though there are no kinks in the hose and the end is lower than the tank, right? Did you put a hole in the tank before you attached the hose? I will bet not ... and I will not laff at you ... I did the same.

Put a hole in the tank (where the hose attaches), reattach the hose and all will be well.

Thanks for your interest in FixYa.com :-)

Make sure the hose is clear. Did you put a hole in the attaching place for the hose? Most tanks come with no hole even though there is a hose place in the tank.

WHEN I BROUGHT MINE I HAVE A HOSE RUNNING TO A FLOOR DRAIN BUT REMOVE THE HOSE SEE IF THERE IS A PLASTIC COVER INSIDE WHERE THE HOSE HOOKS ON FROM THE FACTORY THE CONDENSATE PAN IS MENT TO HOLD WATER AND THIS PLASTIC PIECE HAS TO BE REMOVED FOR HOSE USE

Mine had the same problem. Make sure the unit is tilted towards the side with the hose attached (hose side low)