Question about 3Com NBX 3102 IP Phone

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I get the message: 3Com Model 3102- Wait for NCP M We have never seen this before and it is after a power outage. Our server is running. What is NCP?

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Hello.

NCP stands for Network Call Processor. There is a problem with communication. Since your server is running, reset your router (disconnect power, wait a few minutes, then reconnect) that supports your IP phone.


Hope this helps.

Posted on Aug 29, 2011

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Hi,
In most cases you just have to reset your modem and/or router, to do this just unplug the modem for the mains for 2 minutes, plug it back in and wait another 2 minutes for it to settle down, then you can try to reconnect to the server.



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I have only been able to get our phones to work when there is a VPN connection between the two locations.

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