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GE branded Consumer Electronics are now sold by Thomson Consumer Electronics, Inc. Please call Thomson at 1-800-447-1700 for electronics product support.
Go to Brothers web site and look for downloads or drivers. Download the drivers for your model and install them. Also if it has any software/manuals that the model uses you should find it there as well. I you already have software installed I would uninstall and reinstall the software you download.
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