To download the drivers for your crystal eye web cam. Go to this link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=94524
When you get there, select where you see "Operating System", select your operating system (ex: XP, Vista, or Windows 7). It will then show all the drivers for your operating system...scroll down until you see the driver audio software and then download and reinstall it. Hopefully this will help...good luck.
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