Cannot open the menu and other function buttons

You can change the language

1. Press the MENU-button to activate the OSD window (Figure 4).
   

2. Press or > to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it. If the function selected has a sub-menu, press or > again to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it.
   

3. Press or > to change the settings of the selected function.
   

4. To exit and save, select the exit function. If you want to adjust any other function, repeat steps 2-3
   

move over to the icon press the menu button press to select English Press Menu button
select the exit icon which is the right bottom icon press menu to save

1) Press the MENU-button ( ) to activate the OSD window.

2) Press or to navigate through the functions. Once the desired function is highlighted, press the MENU-button to
activate sub-menu . Once the desired function is highlighted, press MENU-button to activate it.

3) Press or to change the settings of the selected function. Press or to select another function in sub-menu .
Press AUTO( ) to exit . If you want to adjust any other function, repeat steps 2-3.

4) OSD Lock Function: To lock the OSD, press and hold the MENU button while the monitor is off and then press power
button to turn the monitor on. To un-lock the OSD - press and hold the MENU button while the monitor is off and then
press power button to turn the monitor on.

5) Eco Mode hot key ( ) : Press the Eco key continuously to select the Eco mode of brightness when there is no OSD (
Eco mode hot key may not be available in all models).

6) Volume adjustment hot key : When there is no OSD , press Volume ( ) to active volume adjustment bar, press or
to adjust volume ( Only for the models with speakers).

http://www.retrevo.com/support/AOC-917SW-Monitors-manual/id/23449ag008/t/2/

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If you can't use any usb device, the usb function is disabled.

• To enable the usb function you have to access the Bios setup of your Desktop.
• By pressing Delete button, F2/F11 button or Esc button in order to open the Bios Settings.
• During power on the button menu will show up (press the key right away before the Windows starts)
• In Bios setup there are several menu. Check each of them until you found the settings for Usb Functions
• If the Usb Functions is disable change it to enable
• Then go to the Save Menu and Save to apply the settings you created. (Sometimes F10 button is use to save the settings)
  
• Restart the computer

To check if the Usb Function is working in windows mode open:

Start Menu > Control Panel > System > Hardware tab > click Device Manager.

Under Device Manager
click the ( + ) sign in Universal Seria Bus Controller

You'll see all the Usb devices detected in your computer

OSD Menu Functions
English
All the function settings for the LCD monitor are controlled via the control keys located on
the bottom part of the front panel. To display the OSD main menu, press the “Menu”
keypad button on the control keys. (Note: The OSD menu display will disappear
automatically after approximately 10 seconds, if no action is taken.)
The LCD monitor has been adjusted to optimal settings before shipment. Adjustments to
the monitor settings can be made using the OSD menu.
• Press the “Menu” button to display the OSD.
• Press the ▲ or ▼ button to select the function to be adjusted.
• Press the �� button to access the function to be adjusted.
• Press the ▲ or ▼ button to select the sub-function to be adjusted.
• Press the �� or �� buttons to change the current setting of the sub-function.
• To go back to the previous menu, press the button. Changes are saved
automatically.
Source
• To exit the OSD menu press "Menu" again. It automatically will save any changes
that have been made.

If this is helpfull; please indicate so.
JZKlipper/Mike

OSD Menu Functions
English
All the function settings for the LCD monitor are controlled via the control keys located on
the bottom part of the front panel. To display the OSD main menu, press the “Menu”
keypad button on the control keys. (Note: The OSD menu display will disappear
automatically after approximately 10 seconds, if no action is taken.)
The LCD monitor has been adjusted to optimal settings before shipment. Adjustments to
the monitor settings can be made using the OSD menu.
• Press the “Menu” button to display the OSD.
• Press the ▲ or ▼ button to select the function to be adjusted.
• Press the �� button to access the function to be adjusted.
• Press the ▲ or ▼ button to select the sub-function to be adjusted.
• Press the �� or �� buttons to change the current setting of the sub-function.
• To go back to the previous menu, press the button. Changes are saved
automatically.
Source
• To exit the OSD menu press "Menu" again. It automatically will save any changes
that have been made.

If this is helpfull; please indicate so.
JZKlipper/Mike

Sorry sounds like this is a hardware problem and you need to have your unit serviced.

on some models the menu button is on the front disguised as the volume up/down or channel up/down buttons. you have to push both up/down buttons on either one of these to bring up the menu.

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