There's a possibility that the navigation software is corrupted.
Have you tried to recover it from your backup (on your computer) ?
Otherwise, you'll want to use TomTom Home to see if you can download and re-install the software from the tomtom webiste.
Recently, TomTom has decided to limit/stop support (including software/maps, etc.) for certain (older) models of TomTom GPS. If your model is one of those, you're out of luck. TomTom is trying to have you buy a new model.
SOURCE: removing previous destination
I hit Guan by mistake but meant to enter new york. How can I change it to new york?
SOURCE: my newly bought tomtom one 140s has given me
This is a very common problem with ANY brand of GPS. Even if you have the most current and updated map, there are some mistakes in the GPS addresses. It should only happen occasionally, maybe once every couple of weeks. As I said before, it's not unheard of for TomTom, Garmin, Magellan or any bradn of GPS
Follow these steps to delete the current configuration and return all
access point settings to the factory defaults by using the MODE button:
1. 
Open the access point cover
2. Disconnect power from the access point (the power jack for external power or the Ethernet cable for in-line power).
3. Press and hold the MODE button while you reconnect power to the access point.
4. Continue pressing the MODE button until the Ethernet LED turns amber. (approximately 2 to 3 seconds). Then release the button.
5. After
the access point reboots, you must reconfigure it using the web browser
interface, the Telnet interface, or the access point console port.
Using the Web Browser Interface
Follow these steps to delete the current configuration and return all
access point settings to factory defaults using the web browser
interface:
1. Open your Internet browser. You must use Microsoft Explorer (version 5.x or later) or Netscape Navigator (version 4.x or later).
2. Enter the access point IP address in the browser address line, and press Enter. An Enter Network Password screen appears.
3. Enter the username Cisco in the User Name field.
4. Enter the password Cisco in the Password field and press Enter. The Summary Status page appears.
5. Click System Software. The System Software screen appears.
6. Click System Configuration. The System Configuration screen appears.
7. Click the Reset to Defaults button.
Note If the access point is configured with a static IP address, the IP address does not change.
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