Try to unplug the unit for 1 min. and then try to run the unit to see if the error returns. Post back your results.
Good day!!!!
There are 2 possible procedures.
1) Unplug the machine. Hold down the power button while you plug the
machine in and wait for a beep about 5 seconds long. Let go of the
power button. Unplug the machine. Plug it back in.
2) Unplug the machine. Hold down the mode button while plugging the
machine back in and waiting for a beep of about 3 seconds duration. Let
go of the mode button. The machine will start. Turn the machine off
by pressing the power button. Resume trying to use the machine
normally.
If it doesn't work you need to buy a new unit instead you repair it for
$250...If that is the repair cost its better to buy a new machine...
I hope it helps
Thanks for using fixya..
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computer messed up. wrong model number. mine is acd12je-e. your solution doesn't work for this. i even called the company...they told me it was a keyboard lock and would need servicing. it wasn't. all it was, was that the air purification filter...the little one they give you extras of...needed to be replaced...problem fixed...thank you anyway.
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