What I am gonna say to you it may seam a little strange ..I had and heard about issues with non aligned head before ..and specially with canon camcorders..Just remove batteries..and tape ....close all lids..and after that smack it firmly ..on a side..a few times..After that insert the batteries..and try to see the results ..The issue is some kinda alignment on the video head or the carriage ...and it is strange ..but this is supposed to work .. (Even if it works ..the issue will came back to bother you from time to time ..)
pay attention not to smack it too hard ..just with all the palm ..so the area to be wide..and not create damages..and not to have any buttons in the way ..
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