Hello my sony burner is 2 days updr-200 model series does not continue printing whether printing head again when heated, and remove the jammed paper, please restart the printing paper is not jammed up error, but when I open the lid, what could be the reason for this, I'm sorry I turned to my English dictionary is not good, Thanks.

The message Unable to Print (followed by a two character code) will appear on the display for one of the following reasons:

- Dirty encoder strip

- Foreign object, such as a paper clip or ripped piece of paper, stuck in the machine

- Mechanical malfunction

The most common cause of the issue is dirt on the encoder strip. Clean the encoder strip by doing the following:



CLEAN THE ENCODER STRIP

NOTE: The images shown below are from the representative product. The customer's model may look different from the picture.

1. Locate a lint free cloth such as a T-shirt, DRY eye glass cleaner cloth, DRY monitor cloth or wash cloth.

DO NOT USE ANY TYPE OF PAPER PRODUCTS (EX: paper towel, tissue paper, napkin, filter, news paper etc.) This will help ensure the dirt is removed from the encoder strip.

CHECK FOR FOREIGN OBJECTS & PAPER JAMS

2. After thoroughly cleaning the encoder strip, look inside the machine and in the two corners for jammed paper or foreign objects and remove them if any are found. Pieces of paper may be jammed under the print head.

If the print head is locked to the right side of the machine, press and hold the STOP/EXIT key for 5 seconds. This will cause the print head to move automatically to the middle of the machine and allow you to look for debris in the right corner.

3. Leave the scanner OPEN and turn the machine around so you are looking at the back of the machine.

4. Open the Jam Clear Cover and look inside the machine for paper. Remove any jammed paper that appears; then close the Jam Clear Cover and turn the machine back around to the front.

5. Gently close the scanner cover and verify the error message cleared from the display.

If you cleaned the encoder strip ONCE and the message continues to appear on the display, clean the encoder strip again. It is common to clean the encoder strip multiple times to resolve the issue.

If you cleaned the encoder strip at least TWICE and the message continues to appear on the display, unplug the machine from the power outlet for 2 seconds and plug it back in to cycle the power.

TEST THE MACHINE

NOTE: After a paper jam has been cleared, the Brother machine may complete a 2 minute cleaning cycle to remove paper dust from the nozzles before printing.

What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.

How to clear Paper Jam

?· Press Continue button twice quickly to see the secondary error code.

To get the secondary error codes

?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

?· Press and release Continue button twice quickly to display the secondary error code light sequence.

Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.

To clear a paper jam:

1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

To clear the message Paper Jam from the display, follow the steps listed below:

NOTE: images shown below are from a representative product and may differ from your Brother machine.


STEP A. Check for and remove any jammed paper or foreign objects in the machine

1. Unplug the Brother machine from the power outlet.
   
   
   Caution Before you unplug the machine from the power source, you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose any important messages. Refer to the Related FAQs in the end of the page for information. (only for applicable models)
   
   
2. Lift the scanner cover using the plastic tabs or finger holds, located on the left and right side of the machine until it locks securely into the open position.
   
   
   
   
   Caution DO NOT touch the encoder strip. The encoder strip is a clear plastic strip in front of the white vinyl band (outlined in red as shown in the picture below). If the encoder gets markings or debris on its surface, it may cause other problems.
   
   
   
   
   
   
   
   
   
3. Verify the location of the print head. The print head is a black square object, located behind the encoder strip. The print head moves from left to right.
   
   
   
   • If the print head is on the right side underneath the cover like the picture below, go to the steps "If the print head is on the right side:".
     
     
     
     
     
   • If the print head is located on the left side, continue to STEP 4.
     
     
   • If the print head is in the middle, go to STEP 5 below.
   
   
   
4. Move the print head to the middle using your fingers.
   
   
   Caution DO NOT touch the encoder strip (marked in red shown below).
   
   
   
5. Check for and remove any ripped paper or a foreign object in the left corners or underneath the print head.
   
   
   Hint The ripped paper may be very small. Using a flashlight will help you to find the ripped paper.
   
   
6. Turn the machine around and open the Jam Clear Cover (1). Look inside the machine and remove any jammed paper.
   
   
   
   
7. Close the Jam Clear Cover. Make sure the cover is closed properly.
   
   
   
   
   
8. After removing all of the paper scraps, Close the scanner cover by lifting the scanner cover to release the lock. Gently push the green scanner cover support down and then close the cover.
   
   
9. Remove the paper tray (1) from the machine.
   
   
   
10. Place one of your hands under the LCD unit and into the opening of where the paper tray was.
    
    
11. Using your hand, lift the front of the machine approximately 6 inches off the surface.
    
    
    
    
12. Look inside the tray areas roof of the machine and a row of black rollers will be aligned across. See picture below.
    
    
    
    
13. Look in-between each of the black exit rollers for a piece of stuck scrap paper. (A flash light may need to be used if you are having trouble locating the paper scrap).
    
    
    
    
14. Using a pair of tweezers, the paper scrap can be easily removed from the exit rollers.
    
    
15. Place the machine gently down onto the surface.
    
    
    • If no paper scraps were found inside the machine, please check the paper in the tray. If the paper is slightly curled, the print head will catch the edge of the paper and tear it. To resolve the issue, the paper in the tray must be replaced and continue to STEP 16.
      
      
    • If paper scraps were found and removed from the machine, continue to STEP 16.
    
    
    
16. Put the paper tray back into the machine.
    
    
    
    
17. Plug the power cord back into the power outlet.
    
    
    • If the LCD displays the date and time, go to STEP D.
      
      
    • If LCD displays the message "Paper Jam" go to STEP B.

- If the print head is on the right side:

1. Plug the power cord back into the power outlet and wait for the machine to stop making noises.
   
   
   
2. Press the Stop/Exit key for approximately 5 seconds until the print head moves to the middle.
   
   
   
3. Unplug the machine from the power outlet.
   
   
   Caution Make sure to unplug the machine. The print head may move and injure your hand. Before you unplug the machine, you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose any important messages. Refer to the Related FAQs in the end of the page for information. (only for applicable models)
   
   
4. Examine the right side of the machine where the print head had been positioned and underneath the print head and remove any pieces of ripped paper or foreign objects.
   
   
   Tweezers may be used with caution to remove paper scraps or the foreign objects.
   
   
   Hint The ripped paper may be very small. Using a flashlight will help you to find the ripped paper.
   
   
5. After confirm the paper scraps or the foreign objects in the right corners or underneath the print head, go to STEP 6.

Solution one: Turn the All-in-One off and on again Follow these steps to turn the product on, and then off again, to reset the print mechanism.

1. Press the Power button ( ) to turn off the product.
2. Wait 15 seconds.
3. Press the Power button ( ) to turn the product on again.
   NOTE: The product might go through a warm-up period of up to two minutes. The product lights might flash and the carriage might move. Wait until the warm-up period is complete before proceeding.
4. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.
• If the issue persists , continue with the next solution.
• If the self-test report does not print , continue with the next solution.

Solution two: Clear any paper jam Jammed paper can cause the carriage to stall. Follow these steps to clear any jammed paper. Step one: Remove any loose paper Remove any loose paper from the input tray and output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear a paper jam from the front of the product can damage the print mechanism. Step two: Clear the paper jam from the back of the All-in-One Use the following steps to check for and remove jammed paper from the back of the product.

1. Press the Power button ( ) to turn off the product.
2. Disconnect the USB or Ethernet cable from the back of the product.
3. Disconnect the power cord from the back of the product.
4. Remove the rear door. Push the door latches toward each other, and then pull the door away from the product. Figure 1: Remove the rear door Illustration of removing the rear door
5. Gently pull the paper out of the rollers. CAUTION: If the paper tears when removing it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.
6. If you are printing labels, see if any are missing from the label sheet. If any labels are missing, find them inside the product, and then remove them carefully.
7. Reattach the rear door. Gently push the door forward until it snaps into place.

Step three: Clear the paper jam from the front of the product Follow these steps to remove the paper jam from the front of the product.

1. Open the cartridge access door. Figure 2: Open the cartridge access door Illustration of opening the cartridge access door
2. If you find paper jammed in the product that cannot be removed through the rear door, gently remove the paper through the front of the product.
   NOTE: Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism.
3. Close the cartridge access door. Figure 3: Close the cartridge access door Illustration of closing the cartridge access door
4. Reconnect the power cord to the back of the product.
5. Press the Power button ( ) to turn on the product.
6. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.
• If the issue persists , continue with the next solution.
• If the self-test report does not print , continue with the next solution.

Keep in this LINK.

Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:

1. Pull the paper tray out of the machine.

1. Pull out the jammed paper to remove it.

1. Reload the paper in the paper tray.
   
   
2. Reinstall the paper tray.
   
   
   

Paper is jammed inside the machine:

1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.

1. Re-insert the jam clear cover.
   
   
2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.
   
   
3. Remove the jammed paper.
   
   
   

   
   
   

4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.
   
   

   
   
   
   

5. Gently move the print head to the center.
   
   
   

   
   
   Note Be careful to not force the print head to move.
   If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".
   
   
   
   

6. Examine under the print head. If anything is found, remove it.
   
   

   
   
   Note Use a flashlight if necessary to check thoroughly.
   
   
   
   
   
   

7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.
   
   
   
   
   

   
   
   
   

8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Have you got a new ink carriange ?

These are following cases for this symptom.

If the access indicator flashes in green:

The data size of the image is large and it takes longer to process it for printing. Printing will start as soon as the data processing finishes.

If the paper error indicator flashes on the LCD:

The paper is jammed. Turn off the printer and turn it on again, take out the paper tray, and then remove the jammed paper from the paper outlet. If you cannot remove the jammed paper, consult with your Sony dealer or service facility.

If no indicator is lit or flashing:

The thermal head may be overheated. Leave the printer until the head cools down and the printer resumes printing.

I had the SAME problem with my printer and after hours of searching on the web I found this solution on fixyourownprinter.com and it WORKED! I cleaned the contacts of both of the ink cartridges and then popped off the cover of the optical sensor on the side of the ink cartridges (black plastic cover over sensor assembly snaps off) there is a hole in the middle of the sensor, push it in with a thumb tack or toothpick and push up on sensor assembly and it will come off the side, clean the contacts on that and reassemble..the blue sensor light should come back on and you should be back in business.

Two flashes: Out of paper, paper jam or paper feed error
Replace the paper correctly and press the RESUME/CANCEL button.
If paper has jammed in the printer, clear the jam and press the RESUME/CANCEL
button.

Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, replace the paper in the printer
correctly and press the RESUME/CANCEL button.

Four flashes: Empty ink tank
One of the ink tanks is empty. Replace it.

Six flashes: No print head installed
Install a print head.

Seven flashes: Defective print head
Remove and reinstall the print head.
Also, ensure that the protective tape has been removed. If reinstalling the print head
does not resolve the problem, replace it with a new one.

Eight flashes: Waste ink tank almost full
The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight
flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL
button to cancel the error so you can continue printing. Before the waste ink tank
becomes completely full, contact a Canon service representative to have the waste ink
tank replaced. Canon recommends to call for service as soon as this error occurs. Once
the waste ink tank becomes completely full, printing will be no longer
possible.