Frigidaire freezer has ice accumulating and not freezing properly. Ice cream will not freeze.

the fridge section will not freeze ice cream as the lowest setting 1- is not cold enough
The thermostat is normally on the side panel inside the compartment and is measured 1-10 with 4 being around the best setting
if you are referring to a 2 door fridge where the top or bottom section is the freezer, that temp will be preset in the factory and has nothing to do with the thermostat but indicates - door not sealed properly
compressor failure and needs a technician to check out the reason why

When you are freezing something, set your freezer on its highest setting. However, if you are going to leave your freezer empty for a long time, you should change the setting to a lower one. Here's a great tip for ice cream: place a tub of ice cream in a ziplock bag before putting it in the freezer; it prevents freezer burn. You know when your ice cream gets so cold, it's hard to scoop out? Doing this stops that, it's keeps the ice cream just soft enough for easy scooping!

Hello Friend, this is Z. Thank you for your post!

I interpret that you are having trouble with the freezer of your Frigidaire refrigerator not freezing ice cubes. It appears that your refrigerator is not properly cooling. Make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly. Please allow 24 hours for temperature to stabilize. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your freezer status has changed successfully. Thank you!

Thermostat is bad

You need to remember heat rises and cold air falls. The best way to load a freezer is to put meats on the bottom. They take alot longer to freeze and thaw and can save your stock if you have a power failure. Keep non-critical things like ice cream, ice, and other thing towards the top for quicker access.

Try changing the defrost timer. 1-800-673-1262

bread and ice cream are the 1st things to defrost and it sounds like a gas problem and at 25 years old time for a new i think.

Check the freezer back wall for snow or frost.If it's there you have a defrost problem.

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ice cream is always the last to freeze and a temp of minus -10 degrees is usually required to get it to get hard. if you put the ice cream in the door it will be especially tough to freeze. a good thermometor is a good investment as you can observe the temps. usually ten degrees or 20 degrees is what they run. yes they do cycle on and off as long as they hold temps thats good. the outside of the freezer gets warm because the hot compressed refrigerant is spread through piping near its surface giving up its heat of compression . setting the stat to max will freeze the ice cream eventually but utility bill suffers . good luck