I have a nortel networks phone and i cant get into the voicemail, dont know the mailbox number and dont know the password, it has been put in wrong 3 times and is saying to contact admin, and i want to reset the voice message, please help, thanks.

You would need to log in as the voicemail admin using "Feature 983" followed by 102 (if you have 3 digit extension numbers) then the voicemail admin password. From there you can select MBOX and reset the password to 0000 for the mailbox in question.

This is dependent on you being able to access your voicemail mailbox (a mailbox has been setup for you by the administrator and you know the codes to login to your mailbox). Go to your voicemail which should be:

1. press the message key.
2. Enter your mailbox number, then press #
3. Enter your password, then press #. (if you don't know this then you will have to contact the administrator for the telephone system)

When logged into this:

1. press 82.
2. Press 1 for external greeting, 2 for internal greeting, 3 for temporary greeting, or 9 for Personal Verification (spoken name)
3. Press 5 to record then wait for tone.
4. Press # to end recording
5. Press 2 to listen to the greeting
6. Press 76 then 5 to delete the greeting and re-record it.
7. Press 4 to return to your messages.

You're resetting the wrong password. Keep in mind that mailbox numbers and extension numbers are not always the same. When you're resetting the password, make sure that the EXT assigned to it is the right one !! If you're resetting the reception mailbox, it's usually mailbox 100 (regardless of what the extension number is)

your mailbox number is the last 4 digits of your phone number

If your trying to get your messages from another nortel set in the office press your open voicemail button or feature 981. The left soft key below the screen should say OTHR. press the soft key the screen should change to LOG: enter in the mailbox number followed by the password and #.
If your trying to get your messages remotely, call into the office and when the auto attendant answers, press ** followed by your mailbox number password and #.

dial your voicemail, put in your password, after you are in the voicemail, press 8 and listen to the prompts, it will tell you were to record your name for the company directory.

How to Change a Mailbox Password 1. To access the voice mail system press Feature.
2. Press 9 8 3.
3. When you see Log: enter ~ SETNNA (738662) and press OK
4. Pswd: CONFIG (266344)
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).
Default password is "0000".

You dont have the EXT of mailbox 222 assigned to ext 222. Go under F983 press mbox press chg press 222 press ok press next it was say EXT: see what ext is assigned to put in 222 press change enter 222.
If it tell you that 222 is already assigned you have to find the mail box it is assigned to. Usually involves checking every Mbox starting with 221

Hope this helps.

Generally, you dial feature 981 to get in, then extension number and password. If you have no new messages it will say that, then give you the option to review old messages. To delete a message you press 76. If that doesn't work, login to your mailbox, press 8* then 6 to get to "go to message" then press the message number and #. If you have an on-site administrator, they can delete your mailbox as well, otherwise you will have to call your tech help service and have them erase it remotely.

bodell,
The short version of getting to your greeting is:
Feature 981 or open voicemail key
your password
"8"for admin
"2" for greetings
"1" for record
"1" for primary greeting
"'1" to record your greeting
at the tone record your greeting
"#" to end recording
after you record press 1 to listen 2 to retry or # to accept
press "rls" key when finished
hope that helped.