The
back plate of the keypad side of the lock on the exterior of the door
has a sticker which includes the serial number, six digit programming
code and two pre-programmed four digit user codes. The lock must be
disassembled to a point the exterior of the lock can be pulled away from
the door and the information on the sticker made note of.
This number is the programming code referenced in the information for changing the entry code.
This link will take you to the page that you need to get started:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx
Then scroll down to this heading on that page:
Electronic Security-Keypad Deadbolt BE365
There's
a wealth of info under that heading. You will be able to see a PDF
file of the original print instructions, as well as a video of how to
install the lock. This installation video (second item down) will be
useful to allow you to disassemble it and view the sticker. This is
also a great time to change the 9-volt battery! Batteries should be
replace about every three years.
The seventh item under that same
header is a video which walks you through how to reprogram the keypad to
your new code, using that programming code that you found on the
backside of the keypad.
A note about the PDF files: If you cannot
view a given file, you need to first install Adobe reader. You can get
the free download from here:
http://get.adobe.com/reader/
Good luck--and please provide feedback if this helps!
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