Canon PowerShot S500 IXUS 500 Digital Camera Logo

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Posted on Jan 31, 2018
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I have a Canon Digital Ixus 500 camera. Since one year it starts to make pink, blurry pictures. It started occasionally. Nowadays it is doing so almost permanently. As the camera is more than 5 years old, I consider to throw it away and buy something else. Is this normal? Is it typical Canon?

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R.A. Ellis

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  • Canon Master 12,731 Answers
  • Posted on Jan 31, 2018
R.A. Ellis
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At 5 yrs old, it probably isn't worth trying to repair. There are so many newer products on the market with improved functions. Missing important shots makes it worthwhile to find a unit that works.

4 Related Answers

t00nz

CameraR

  • 4738 Answers
  • Posted on Jun 28, 2009

SOURCE: a 4 year old canon ixus 500 fault on screen only

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
 
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
 
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
 
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

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old marine

old marine

  • 2426 Answers
  • Posted on Aug 05, 2009

SOURCE: Ixus 500, all photos are now pink hued and almost

See this link. It seems that the image sensor may be going bad. Canon will repair this at no cost if they determine that this is your problem.

t00nz

CameraR

  • 4738 Answers
  • Posted on Jan 31, 2010

SOURCE: My Ixus 500 has recently been returning BAD pink pics

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free worldwide, and may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include: A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/V3/300/400/430/500/II/IIs, IXY Digital 200a/300a/320/400/450/500/30/30a

old marine

old marine

  • 2426 Answers
  • Posted on Mar 26, 2010

SOURCE: the lcd screen distorts & my pictures show up

If the menus and icons look normal, but images are distorted or discolored, you may have an image sensor (CCD) problem. See Canon's service notice regarding this issue here. Canon will repair your camera at no cost regardless of warranty. Contact them at your regional Canon service agency.

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Defective ccd imager!! company will replace this ccd imager free of charge. Year 2002 up to 2005 released unit has a factory defect ccd imager. the company recalled those units and replaced with a stronger version of ccd imager ( they are still doing it). check it out.
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