I have a Canon Powershot SX30IS camera. I cannot transfer images from the camera to the computer as this message appears "Camera Window cannot detect camera. Check connection and retry". I make sure the connections are plugged and press OK, but the same message appears. On the screen of the camera, a message appears "Communication Error". Can you please solve this problem so that I can downloand my holiday photos. Thanks Jenny

It depends on what software you are using to transfer photos from the camera to your computer.
If you install and use the "Camera Window" transfer software Canon included with the camera, you will see you have three modes to choose from, including the option to transfer just the photos on your camera that have not yet been transferred.

Connect the camera with a USB cable to your computer.
Power up the camera.
The computer will detect the camera, and open a dialog box offering you a choice of programs on your computer that can handle photo transfers.

If you choose the Camera Window software, it will open and present a menu with three choices of action. The first option is, "Import images from Camera." Select this.

Another submenu opens presenting these three options:

1. Import Untransferred images. (this is what you said you want)
2. Select images to Import. (manually select just certain ones)
3. Import All images (automatically transfers every image on the card)

Menu screenshot, Canon's "Camera Window" transfer software
Camera Window is just one of many available image transfer applications you could use. They all do essentially the same three things outlined above, including "Import Untransferred images."

Canon included a couple other utility programs on the CD that came with your Powershot A490 camera. One of them, "Zoom Broswer EX" enables you to reload photos from your computer, back on to your camera's image card, if you want to do that.

Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use ZoomBrowser or any other photo cataloging program.

Supported windows Operating system Windows 98 Second edition(SE)
Windows Me
Windows 2000 Service pack 4
Windows XP SP 1 and SP 2 Canon PowerShot A430 has no update about the new driver software for windows 7 Try doing this direct transfer in your computer 1. Connect the camera to your computer using the supplied USB cable of your camera. 2. Set the mode dial to (playback) and turn on the power.
The camera and computer will be able to communicate. 3. If there is no pop up window that has Canon CameraWindow, Click the [Start] menu and select [all Programs] or [Programs]. followed by [Canon Utilities], [Camera Window], [PowerShot-IXY-IXUS-DV 6] and [CameraWindow] 4. Download the images.
* Download the images using the camera or the computer.
* By default, the downloaded images are saved into the [My Pictures] folder. ** If the above process does not work you can just use the memory card of your camera and connect that on your laptop. (some laptop has built in card reader) The memory card works like a flash drive and you can just transfer files like transferring from one folder to another. ** Issue on the operating system compatibility.

Solve your problem by using a card reader to download your pics to a folder you create on your desktop.

You probably can't. The best solution is to get a separate card reader and download to a folder you create on your desktop.

Find out where "Canon Camera Window" points to for its default pictures Folder and change that path or create a Folder in the location where it is pointing to ...
It seems to be directing the pictures to a non-existing Folder !

cant transfer pictures 2 computer

Hi Set the camera mode to preview turn it off then connect USB to the camera and turn it on,no need to instal the canon software to get the pictures or video use microsoft scan and camera.The problem is not with the codec.If you want to use the camera software you have to read how to install it correctly.