Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax Logo

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Posted on Feb 06, 2018
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I have Epson SX600FW and am trying to set up the Fax capabilities plus have a phone attached to the printer. I connected the printer\fax Line to the BT socket and the phone to the EXT socket but got no dial tone on the phone. Do I need a different type of cable or is this setup not possible ?

  • Terry
    Terry Feb 06, 2018

    Hi m_s_fletcher, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

    Download and check the Fax guide for this model on the Epson web site:
    https://www.epson.co.uk/support?productI...

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1 Answer

Terry

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  • Epson Master 11,377 Answers
  • Posted on Feb 06, 2018
Terry
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Https://www.epson.co.uk/support?productID=2933#manuals


Download Fax Guide.

Note instructions for DSL phone line is different than regular phone line. The fax manual there has pictures of how that is done.


If BT is faulty, they offer support:

From the UK: 0800 800 150*From outside the UK: +44 179 359 6931*
Our repair teams are open:
7 days a week, 24 hours a day
* The cost of the call depends on the country and network you're calling from.
http://www.bt.com/help/home/contactus/#/landline/fix-landline-problems

5 Related Answers

gremlin11

gremlin11

  • 78 Answers
  • Posted on Dec 10, 2008

SOURCE: Epson cx11 outgoing fax problems

This is not an issue with you unit, this is an issue with your phone line. get your service provider to check the line. also remove the line from your fax and put a standard phone on the end, try to make a call and see what happens. if the same result occures, there is an issue with the line and not the fax.

Gremlin11

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Anonymous

  • 239 Answers
  • Posted on Mar 02, 2009

SOURCE: INSTALLATION OF EPSON SX600FW

http://support.epson-europe.com/onlineguides/en/sx600series/html_z/p03.htm

this is the web site that explains how to connect to the network. i hope this helps.

please rate good.

If you need further help, reach me via phone at https://www.6ya.com/expert/mark_445a24324be9eb03

Anonymous

  • 3085 Answers
  • Posted on Jul 07, 2009

SOURCE: my Epson bx300f cannot send faxes, just says no dial tone?!!!

ALL fax machines are ANALOG devices and will not work on a DIGITAL PHONE LINE.

Anonymous

  • 121 Answers
  • Posted on Sep 16, 2009

SOURCE: Epson Artisan 800 trying to make a fax and it says

body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(../wysiwyg_rte_2/misspell.gif) repeat-x scroll center bottom; } Hi,

Please check your phone line followed by the connectivity between your phone line and printer/Fax..

You can go through the user manual else cam download the manual from the link below :-
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Doc&oid=108745&prodoid=63082419&category=Products

If your Fax doesnt work, let me know!
Thanks !

Anonymous

  • 677 Answers
  • Posted on Jan 30, 2010

SOURCE: EPSON Stylus SX600FW printer. Recently changed

Did you use Epson Genuine Cartridges?

ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc. These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

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Where to plug in the phone line for the fax

You don't plug a phone line into this printer. It's not a fax machine itself. According to the user's guide (which you can download here), "To send a fax using this printer, you need to have the printer attached to a computer that is equipped with a modem and has Microsoft Fax installed."

What this means is that the printer is just serving as the input (scanner) and output (printer) parts of a stand-alone scanner, but you need your computer to connect to the phone line. Without the computer modem and Microsoft Fax software, your printer is, well, just a printer, with scanning capability.

Sorry! Thanks for using Fixya.
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CAN NOT GET FAXES? I DO HAVE DIAL TONE IT IS ON

Here are some things you can try, hopefully one will help.
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  2. Ensure that you are running on an analog line. IP phones can not run most Faxes, even if you get a dial tone. Also in a corperate setting ensure that you are not on a digital line.
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hi you really have a very good choice of printers is one of the best printers from hp
inorder to set fax on ur printer you should first be sure what type of telephone line you are using
there are 2 type of line 1 dedicated -> that is directly attached for fax and has no other telephone or TAM connected if you have this line you can directly attach the phone line on the printer line 1
the other type of line is shared that means you use the same line for phone and fax in this the connection should be as :- telephone line from wall jack to the printer line 1 then from printer ext port to telephone answering machine (if any ) then from answering machine to telephone (if u have a dsl line that means u use phone and internet from the telephone line then there will be 2 lines comming out of the splitter 1 to router and other to telephone here follow the shared line connection mentioned above using the line that goes to the telephone )
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Ok, here's a check list for you.
SENDING

Check the following:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • Make sure that your recipient's fax machine is turned on and working.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

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    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

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    6. Press OK.



RECEIVING


Try the following if you can't receive a fax:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • To receive faxes automatically, make sure the Auto Answer light is turned on. To turn it on, press the Auto Answer/Space button.

    cp_display_142_er.gif



  • Make sure paper is loaded.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.

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