After running the A/C for a couple of hours and after a period of rain, I took the air conditioner out of the window. Probably one or two pints of water emptied on the floor. there is an open vent on top of the box on the outdoor side and no visable way to drain water. How do I eliminate the water problem? Thanks, Steve

return it under their warranty

Model: REG-123H

UPC: 855326002968

Product Type: 12,000 BTU Window Air Conditioner & Heater

Product Dimensions: L: 24.00" x W: 24.00" x H: 16.00"

Product Weight: 88.00 lbs.

Product Color: White

Application: Used to cool individual rooms

Type: Window Air Conditioner

Warranty: 1 year; 5 years sealed system

Coverage Area: 550 square feet

Voltage: 230 volts

Heater: Yes

Air Flow: 266 CFM

Amps: 5.5 amps

Heating Capacity: 11000 BTUs

Frequency: 60 Hz

Cooling Capacity: 12000 BTUs

Dehumidifying Capacity: 3.6 pints

EER: 9.8

Heat Pump: No

Number of Fan Speeds: 3

Programmable Timer: Yes

Timer Length: 24 hour

Refrigerant Type: R-410A

Air Conditioner Type: Cool/Heat

Energy Star Rated: No

Air Filter: Yes

Built-In Air Purification System: No

Display Type: Digital

Remote Control: Yes

Adjustable Louvers: Yes

Adjustable Side Panels: Yes

Compatible Window Size: Min. Window

Try to talk spanish to it lol have to be more specific ac itself do not heat

The compressor is probably drawing to many amps. Breaker could be weak also.. Need to check the amp draw on the compressor.

If the breaker is hot when it blows, the compressor is probably going bad.

It is for out side air,but rain is not supposed to come threw it,remove the unit from the window and clean it out,there is most likely trash in the unit making the rain water run in the house.

Thee window air conditioners are designed to keep the rain water on the outside. There are no components that the rain can get to damage anything.

Hi,
Window Air conditioners need to tip back just a bit in the window...if they are flat or tipped front you will have the water problem...

Here also is a tip that will help you to keep you Air Conditioner running well...

Window Air Conditioners - Clean them every year
http://www.fixya.com/support/r3623253-window_air_conditioners_clean_every_year

heatman101

bad installation, no there is not a fuse, if the unit has digital controls they are probably fried, if it has the old style turn knobs you probably have shorted the run capacitorwhich can be in a few places but usually low in the unit, just look around, unplug of course and take apart make sure capacitor is not swollen

tech answer is:3 pints of water per hour per 1 ton of cooling.
General rule of thumb is 20-25% of the capacity of the unit is devoted to dehumidifying.
If unit runs constantly and the temp really does not seem to be effected, unit is probably too small. If unit runs and cycles off frequently, i.e. short run times, and humidity is high, unit is too big.

Hope this helps

If the air flow is restricted or partially blocked (dirty cooling fins, filter etc), ice will form inside becaue the air stays in ithe cooling coil or fils for a long period of time. Lack of freon will not cause Ice formation because there is not enough cooling power.