Remote operation from another touch tone phone. Can not locate the security code to get voicemail message from other phone. Call my telephone once my greeting starts playing press 0 followed by security code I do not have?

nschutz,

Remote Operation

You can operate your answering system from a remote location (when you are away from home, or from another room using a handset).

Use this function to check for recorded messages, to play or delete message. When using any touch-tone telephone, you can even record a new greeting message.

Remote Access away from Home
You can operate your answering system from a remote location using any touch-tone telephone.

1) Call your telephone number.
2) During the greeting message, press 0 and enter your PIN code
3) The answering system announces the current time and the number of messages stored in memory. Then you hear "To play incoming messages, press zero two.
For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command from the following chart:

*For Memo Record and Greeting Message Record function, the first time you enter the corresponding command, it starts the Recording function. If you want to stop the recording, enter the command again.
5) After all of the voice prompts have been played, you hear intermittent beeps indicating that the system is in the command waiting mode. You may enter another command at this time from the chart.
6) When you are finished, hang up to exit the system. The answering system automatically returns to standby.

0 then 1 Repeat a Message
0 then 6 Answering System On
0 then 2 Play Incoming Messages
0 then 7 Memo Record/Stop*
0 then 3 Skip a Message
0 then 8 Greeting Message Record/Stop*
0 then 4 Delete a Message 0 then 9 Answering System Off
0 then 5 Stop Operation
1 then 0 Voice Prompts

Turn on the Answering System Remotely
If you have forgotten to turn on your answering system, you can turn it on remotely from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press 0 and then enter your PIN code. The answering system announces the number of messages stored in memory. You hear "To play incoming messages, press zero two. For help, press one zero."
4) Press 0 then 6 to turn the answering system on. You hear the outgoing message and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

Respectfully,

Adam04

Here are the instructions you need to follow:

If you want to be able to play your messages from a remote location, you need to enter a two-digit Personal Identification Number (PIN) code (01-99).
To select a PIN, perform the following steps:
1) With the phone in standby, press [menu/clock] twice.
The system announces "Security code," and the current PIN code is announced as it is displayed on the base.
Then the system announces the instructions for setting the PIN code.
2) Press [volume/select/ ] or [volume/select/ ] until the desired number appears.
3) Press [set] to select the PIN code. You hear a confirmation tone, then the announcement "Security code" followed by the new PIN code is announced. After a few seconds, the system announces "To set ring time, press menu again."
Note: The PIN code is set to "80" at the factory.

Remote Operation
When you are away from home, you can operate your answering machine with any touch-tone telephone. Use this function to check for recorded messages, to play or delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press [0] and enter your PIN code
3) The answering machine announces the current time and the number of messages stored in memory. Then you hear "To play incoming message, press zero two. For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command from the following chart:
Command Function Command Function
[0] then [1] Repeat a Message [0] then [6] Answering Machine On
[0] then [2] Play Incoming Messages [0] then [7] Memo Record/Stop*
[0] then [3] Skip a Message [0] then [8] Greeting Message Record/Stop*
[0] then [4] Delete a Message [0] then [9] Answering Machine Off
[0] then [5] Stop Operation [1] then [0] Voice Prompts
* For Memo Record and Greeting Message Record functions, the first time you enter the corresponding command, it
starts the Recording function. If you want to stop the recording, enter the command again.
Note: Once you enter the remote access menu, you must enter a command within 15 seconds, or the
answering machine automatically hangs up and returns to standby.
5) After all of the voice prompts have been played, you hear intermittent beeps indicating that the system is in the
command waiting mode. You may enter another command at this time from the chart.
6) When you are finished, hang up to exit the system. The answering machine automatically returns to standby.

Turn on the Answering Machine Remotely
If you have forgotten to turn on your answering machine, you can turn it on remotely from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press [0] and then enter your PIN code. The answering machine announces the number of messages stored in memory. You hear "To play incoming message, press zero two. For help, press one zero."
4) Press [0] then [6] to turn the answering machine On. You hear the outgoing message and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

A remote code must be entered to operate the system remotely. The factory code setting is "111" and you can set your own personal code by following the directions on page 31 of the phone system operating guide.

To check messages from a remote location, dial your number from any touch tone phone, enter your code after the greeting message begins, then follow the voice prompts.

Need the manual? You can download/print it here:

http://service.us.panasonic.com/OPERMANPDF/KXTG1032.pdf

Can you please specify the exact model of the phone? Because the steps in accessing it remotely varies from model to model. Anyway, you can try to follow the steps posted here and then test:

Remote operation allows you to control the functions of the Answering System when you
are away from the Base,and call from an outside telephone line. The Answering
System cannot be accessed from another telephone on the same line. You can access
many of the Answering System functons from a remote location, such as listening to
messages, changing recorded announcements, and recording memos.
Remote operation can only be accessed from a touch tone telephone. If the remote phone
is set to pulse dialing, switch it tone. If tone dialing is not available, you will not be able
to access the Answering System.
Note: All function codes should be entered within 2 seconds in order to activate Remote
Operation.
To Activate Remote Operation From a Different Telephone Line
1. If the Answering System is OFF, you can dial your telephone number and wait for
the Answering System to answer your call after 10 rings. An announcement, "Please
enter your security code" is given, and you enter your security code to use remote
operation.
2. If the Answering System is ON, it will answer your call and begin playing the currently
selected announcement (as with any incoming call).
3. Enter # followed by your 2 digit security code during the announcement. The
default security code is 19.
4. Once the security code is received, a double confirmation beep will be given, and
you are in Remote Operation mode. You can then control the Answering Machine
functions using the telephone keypad.
5. The user can also enter the Remote Operation mode during message recording. The
procedure is the same as step 3. The recording will be stopped after entering the
valid security code "s#xx " and the incomplete message will be deleted. If " 0s"
is entered, the Answering System will release the line, but the recorded message
will still be retained.
6. If the user enters a wrong security code, the system will release the line.
Playing Messages Remotely
1. Press " #1 ", " #2 " or " #3 " on the touch tone keypad to play the messages in the
corresponding mailbox.
2. The system will announce "Mailbox X. You have XX new messages and XX old
messages" and the system will playback the new message only. If there are no new
messages, the system will announce "Mailbox X. You have XX old messages. On
the other hand, in the absence of old messages, the system will announce only the
number of new messages.
Repeat Messages During Playback
1. Press "#4" once during message playback to repeat the current message.
2. Press "#4" twice within 2 seconds to skip to the previous message.
Skip Messages During Playback
1. Press "#6" once to skip forward to the next message.
Stop Message Playback
1. Pressing "#5" during message playback will stop playback.
Deleting Messages
1. Press "#9" once during message playback to delete the current message.
Note: Playback will pause if "#" or " " is entered. Answering System will wait for the
command in the following 2 seconds. If no further tone is entered, playback will be resumed.
Memo Recording
1. Press " 8".
2. After selecting the mailbox by entering command "1", "2", "3", You will hear, "Now
recording", followed by a beep.
3. Enter "#5" to stop recording when you have finished.
Change OGM Remotely
1. Enter " 7" to record a new OGM. You will hear, "Now recording", followed by a
beep to signal start of recording.
2. Press "#5" to stop recording. Your new OGM will playback automatically.
Check OGM1 Remotely
Enter "#7" to review OGM. You will hear playback of OGM followed by a beep.
Turning Answering System ON or OFF
Pressing "#0" toggles the Answering System ON/OFF. "Answer machine on", or "Answer
machine off" will be announced, followed by a beep.
Voice Menu for Remote Operation
The system provides two pre-recorded voice menus to help you during remote operation.
Press " 5", and you will hear the simple voice menu.
The simple voice menu is as follows:
• Press "#1" to play mailbox 1.
• Press "#2" to play mailbox 2.
• Press "#3" to play mailbox 3.
• Press "#5" to stop.
• Press "#4" to repeat the message.
• Press "#6" to skip the message.
• Press "#9" to erase the message.
• Press " 5" for other functions.
(To advance voice menu)
The advanced voice menu is as follows:
• Press "#7" to review outgoing message.
• Press " 7" to record outgoing message.
• Press " 8" to record memo.
• Press "#4" twice to repeat previous message.
• Press "#0" to turn the system on or off.
• Press " 5" to return to the simple voice menu.
Pressing any function code will stop the voice menu, and perform the corresponding
functions.
Exiting Remote Operation
1. Enter " 0" on the touch tone keypad to exit remote operation mode. The Answering
System confirms your action with a long beep and then disconnects.
2. The Answering System also automatically disconnects if no key is pressed within 20
seconds during remote operation.

Since I have not idea what exact model you have this may or may not work... I hope it helps, as it is for a Uniden answering service phone.

Remotely Operating Your Answering Machine

Note: The answering machine will only playback messages for four minutes and then it returns to the command waiting mode.

To continue playing your messages, press [#] then [2] again within 15 seconds.
To operate from a remote location, use any touch-tone telephone and follow these steps:
1.) Call your telephone number and wait for the answering machine to answer
2.) During the greeting message, press [#] and enter your PIN code within 2 seconds;

How to enter a PIN
To play your messages from a remote location, you will need to enter a two-digit Personal Identification Number (PIN) or PIN Code.
Press the MENU soft key. Select the ANSW. SETUP menu, and then the SECURITY CODE submenu.
Enter a two-digit security code (00-99) using the number keypad [0-9].
Press the OK soft. You will hear a confirmation tone.

The answering machine announces the current time and the number of messages stored in memory.
You hear "To play incoming messages, press pound-two. For help, press pound-zero." You will hear a beep.
Enter a remote command within 15 seconds, each command there after must be entered within 2 seconds. You may select a command from the following:

# then 1 Repeat a Message
# then 2 Playback Messages
# then 3 Skipping a Message
# then 4 Deleting a Message
# then 5 Stop Operation
* # then 6 Answering Machine On
# then 7 Memo Record/Stop**
# then 8 Greeting Record/Stop**
# then 9 Answer Machine Off
# then 0 Help Guidance

See if this works for you.

Remote Operation
When you are away from home, you can operate your answering system with any
touch-tone telephone.Use this function to check for recorded messages, to play or
delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press 0 and enter your PIN code.
3) The answering system announces the current time and the number of messages
stored in memory. Then you hear "To play incoming message, press zero two.
For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command
from the following chart:

Command Function
0 then 1 Repeat a Message
0 then 2 Play Incoming Messages
0 then 3 Skip a Message
0 then 4 Delete a Message
0 then 5 Stop Operation
0 then 6 Answering System On
0 then 7 Memo Record/Stop*
0 then 8 Greeting Message Record/Stop*
0 then 9 Answering System Off
1 then 0 Voice Prompts

If you forgot to turn on answering system the directions for that are here:

Turn on the Answering System Remotely
If you have forgotten to turn on your answering system, you can turn it on remotely
from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press 0 and then enter your PIN code. The answering system announces the
number of messages stored in memory. You hear "To play incoming message,
press zero two. For help, press one zero."
4) Press 0 then 6 to turn the answering system On. You hear the outgoing message
and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

CLICK HERE for the user manual.

The following is on Page 19....

REMOTE ACCESS
You can access your answerer from any touch-tone phone
by entering your 4-digit security code (the default security
code is 0123). The remote functions do not work with rotary
or push-button pulse-dialing phones. You can cut out the
wallet-size remote card near the back of the User’s Guide
so you know the touch-tone commands when you're
picking up messages from another location.
To access your answerer:
1. Call your telephone number.
2. After you hear the beep that follows the greeting,
enter your 4-digit security code. To bypass the
greeting, you can enter your 4-digit security code at
any time while the greeting is playing.
3. The unit plays the remote menu after the correct
security code has been entered. Menu selections can
be made at any time while the menu is playing.

NOTE: The unit answers on the 10th ring when it is
turned off or the memory is full. To access the
answerer, enter the 4-digit security code after the
beep. If memory is full, play messages and erase
some of them to restore memory. If the answerer is
off, press 2 to turn it on.
NOTE: After the unit plays the remote menu, it will
wait several seconds for a command, then disconnect


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Manual - http://support.radioshack.com/support_phones/doc65/65505.pdf

SECURITY CODE
To use your system from a remote telephone, you must first enter
a 3-digit remote operation security code. The security code
label is located on the bottom of the system. Enter the security
code after the system answers and sounds two tones. Within 7
seconds, enter one of the remote commands
.
OPERATING THE SYSTEM FROM A
REMOTE LOCATION
Dial your phone number. Even if the system is off, it will turn on
and answer after about 10 rings. After the system sounds a
tone, enter your remote operation security code. Enter a remote
command (see “Remote Commands” on Page 19). When you
finish, press 5# to end remote access.

REMOTE COMMANDS
Note: When listening to messages in remote mode, there is a
pause during playback every 2 minutes and 40 seconds. Press
0–9, #, or * to continue playing the message.

Press To
1# Play new messages.
2# Play all messages.
3# Delete the current message.
4# Repeat a previous message.
5# Stop and exit.
6# Skip a message.
7# Turn on/off the system.
8# Record an outgoing message.
9# Record a memo.
0# Monitor the room.
Note: When listening to messages in remote mode, there is a
pause during playback every 2 minutes and 40 seconds. Press
0–9, #, or * to continue playing the message.

Hope this Helps... Have A Nice Day... :)

Accessing the Answering System from another location.
from any touch tone phone by entering your 3 digit security code after you hear the outgoing message.
1. Dial the phone no. to which the answering system is connected to .
2. Enter the security code after you hear the tone.
3. Follow the voice menu to use the answering systems remote functions.
Review messages press 1
plack back messages press2
Stop message playback press 2 again
Erase message press 0 during playback
Skip message press 3
Turn off/on answer press 4
Review voice menu options press 7

Here is a link to a similar model: http://www.swbfreedomphone.com/ib/ibansw/fa970.pdf Here is what it says: TONE REMOTE OPERATION Remote Security Code To access answering functions from an outside line, you will need to enter the three digit security code located on the bottom of your unit. Write this number on the Remote Access Card, which you can keep in your wallet. Remote Turn On If you forget to turn on your unit: 1. Call your unit from a touch-tone phone. 2. Wait 12-14 rings until the machine answers. 3. The FA970 will automatically answer by playing your greeting. You may hang up the phone, and subsequent calls will be answered. Remote Message Playback 1. Call your unit from a touch-tone telephone. 2. After your FA970 answers, it plays the outgoing greeting and beeps once. Dial your three digit security code within 20 seconds after the beep, pressing and holding each digit for 1-2 seconds. Allow a 2 seconds interval between each digit. 3. Your FA970 will sound one beep to indicate the code was entered correctly. (If there are no beeps, enter your code again.) 4. You can press the following buttons on your keypad: Option Press Playback Mailbox 1 Messages (1) Playback Mailbox 2 Messages (2) Record Memo Message (3) Record New Greeting (8) Turn Off Answer Mode (9) If you press ?1? or ?2? (to playback messages), you have the follow options: Option Press Erase Current Message (0) Repeat Current Message (4) Repeat Previous Message (4) repeatedly Stop Message Playback (5) Skip to Next Message (6) To SAVE messages, hang up the telephone. Note: Your FA970 will sound a series of beeps if there are no messages. Remote Record New Greeting If you press 8 (to record new greeting): 1. When you hear a beep, begin recording your new greeting (up to 30 seconds). 2. When you have finished recording your new greeting, press (5). The unit will beep, and the new greeting will playback to you. 3. Hang up the telephone. Remote Record Memo If you press 3 (to record memo message): 1. Within three seconds of pressing ?3?, press ?1? or ?2? to select Mailbox 1 or Mailbox 2. Otherwise, the memo will be recorded in Mailbox 1. 2. When you hear a beep, begin recording your memo (up to 60 seconds). 3. When you have finished recording your memo message, press (5). 4. The corresponding Mailbox message count will be increased by one. To Retrieve Messages when Recording Memory is Full 1. When the message capacity is full, the unit will sound 3 beeps after answering the phone. 2. Within 20 seconds after the 3 beeps, dial your 3 digit security code. 3. Your FA970 will sound one beep to indicate the code was entered correctly.