My shows "ACQUIRING SIGNAL" but the signal is not picked up by the unit. I have checked all connections and used different antenna positions to see if that would solve my problem. My wife also has a unit and it worked perfectly in my car using my antenna and hers, so I'm confident that the antenna is not the culprit.
I contacted SIRIUS and they re-sent the signal to my unit, still no response, same display.
While on line with SIRIUS, I reset the unit back to factory default which did nothing either.
I can't imagine what could have happened, the unit worked flawlessly until now with no problems at all.
Any suggestions you could provide would be greatly appreciated.
Thanks in advance
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Re: Will not pick up signal
My guess is that in some point u droped it or something like that
the problem sounds like a crystal fault
and with u cannot do nothing
before u send it to fix
try opening the device and see if the wireing of the antenna R fine
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As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
If your unit has not been used for an extended period of time (more than a month), it may take 3-5 minutes to acquire satellites.
If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
*Note: Some units may not be compatible with an external antenna. Please check the Compatible Devices tab on the external antenna's page to see if your unit is listed.
Hope this was helpful to you.
This is an odd fix, but I read it yesterday after having the "Acquiring Signal" issue for a week. I put it in the freezer for 30 minutes, brought it back to my desk and now it works. I don't know why or how, but I am happy.
it could be the connection on the back of the reciever that could be bad. I would call sirius and see if your reciever is under warranty still, if not i can almost garauntee that your tuner antenna input is bad, if your antenna is brand new.
You may need a stronger antenna or your neighbor may have only a VHF antenna and most of the digital channels are being broadcast over UHf. . First, though, check the antenna connection as if they are dirty, they may be lowering the signal strength (these are the connections at the antenna). Check antennaweb.com for the angel to put the tv antenna at to pick up the most channels. Internal antenna work very poorly. I have been having no problem with my outdoor UHF/VHF antenna, it picks up the same amount of channels in analog and digital.
Question: Why won't my unit acquire satellites?
There are a several different factors that can cause a GPS unit to not acquire satellites:
If your unit is indoors, it may not acquire satellites.
If your unit is trying to acquire satellites for the first time, it is normal for it to take a while to establish its initial position.
If you have just finished updating the software in your unit or you have performed a master reset, your unit may take longer than normal to acquire.
If your unit has traveled a long distance while turned off or not tracking your travel, it may take a longer period of time to acquire.
If your unit has not been used for an extended period of time, it may take a longer period of time to acquire.
If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, you may need an external antenna.
If your unit is not acquiring satellites, it is recommended that you place the unit in a stationary position where it has a clear view of the sky. In some cases it may be necessary to take the unit outside of your vehicle as certain vehicles inhibit the unit from acquiring satellites. As the unit receives signal from the satellites, it will begin to lock on to them individually until it has acquired enough information to establish your position.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software. You can do this using our WebUpdater program which can be found at the following link:
Let me save you $30.00. A new antenna will not help, nor will cleaning the contacts. I just did both of those and it did not help. I have mine in the freezer right now cooling it down. Sirius told me that I should not leave it in the car because it gets to hot. They told me to buy another unit....
Sirius does not stand behind their products, There is no out of warranty repair for their radios, and they do not offer sites for repair. Seems like this is a definite problem with this model. Their solution is to buy a new radio,(with all the new-docking,boombox etc) accessories. also they charge $75.00 to change to the new radio.I liked my sportster 1 because of the FM modulator. It just had to be centrally located and all the radios in my home picked it up(no docking) the new radios require $50.00 docking stations for each stereo location and radio location, unless you bring a boombox everywhere, and the sound isn't the same. I feel there should be a class action lawsuit against Sirius for these reasons and I might look into it. What do all you think?
I experienced the same problem about acquiring satellite signal even when it's a clear sunny day. After 30 mintues, it was still searching!
The unit appeared to have "stuck" in this acquiring mode. The following worked for me:
1) open the GPS antenna
2) press the bottom left screen while holding the power button to turn the unit on
3) enter maintenace mode
4) select diagnostics
5) clear error report, do NOT clear any user data
6) restart unit the usual way
My GPS 350 was able to acquire satellite signal in less than 1 minute after the above steps were taken.