Our heat seal laminator is sealing on the top side but not on the bottom side. It was fine until we changed to new rolls.

First guesses are

1. Paper is damp?
2. Heating element is failing?
3. Speed of travel is set too fast?

https://www.google.com/search?q=Ultima+65+not+sealing

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It sounds like the control panel switch membrane( under the panel buttons) needs to be replaced. The bad sound may be your heat roller bearings failing. They dry out and start squealing. They also can cause your machine too slow down or stop. There are 2 bearings on either side of the laminator, 4 total.

make sure you are at 300 degrees temp, you can slightly adjust the pressure on each side by tightening down the 5mm hex nuts on top of each bearing housing. There is alot of foreign films out there right now that also have substandard glue that are causing all kinds of lamination problems. USA film always works

go to youtube and watch the video on GBC ultima65 film loading. sounds like you are not using a threading card to load laminator. Manila File folders work great to load laminators Westco Laminating Svcs 405-324-6092

By "upper tension" do you mean the hex screw located inside the left panel? If you tighten this until there is no space between the heat rollers it should eleminate the problem. If it is continues to loosen, back the screw out, apply a small amount of locktight to the threads before replacing the screw.You can find locktight at any hardware store usually in the Paint section near the glues. Hope this helps. Good luck

On most models of vacuum sealing systems, you cut off the roll the size of bag you need. Slip one open end of the bag just on top of the heating element over it about 1/8-1/4" and press down the lid to seal the bottom of the bag. Fill the bag and then place the open end far enough into the vacuum cavity over the heating element and close the lid and press down and hold until the cycle finishes. If you don't want a vacuum, just put enough bag material to cover the heating element but not into the vacuum cavity. Hope this helps

5-2 THREADING the LAMINATOR
1. Remove the supply roll mandrels and the feed tray. The supply roll mandrels are now ready to accept
loading of the film rolls, wound with the polyester (shiny) side out. When viewed from the front of the
machine, the core grippers on both the top and bottom supply roll mandrels should point toward the
heat shoes (and toward each other). The tension control knobs should be positioned on the right. Notice the
knobs are labeled "Top Right" and "Bottom Right". If you have rolls of film on which the material is wound
in the opposite direction (adhesive or dull side out) exchange the top and bottom supply roll mandrels so
the core gripper positions are reversed.
2. Slide a roll of film onto the top supply roll mandrel, turning the roll slightly to slide the gripper inside the
core. Center the roll. Make sure the dull side of the film is facing up and the shiny side is facing the
heat shoes during the threading. Scored marks on the supply roll mandrels provide a guide for proper
alignment of the two rolls of film to each other.
NOTE: The pointed metal pieces protruding from the body of the supply roll mandrels grip the cardboard core of the film supply roll to prevent slippage. When placing a roll of film on the mandrel, twist the film supply roll to
accommodate easier film loading.
3. With the roll aligned with the scored line on the right side of the mandrel, place it in the top bracket.
Place the left side of the shaft in its slot first then place the right side of the shaft in its slot, turning it as
needed. FOLLOW THE RECOMMENDED LOADING PROCEDURES CAREFULLY WHEN THREADING
FILM IN THE LAMINATOR. ACCURATE ALIGNMENT OF ROLLS WILL MINIMIZE WASTE AND HELP KEEP
THE LAMINATOR CLEAN.
4. While the machine is still cold, review the threading diagram. With the bottom roll of film centered on
the mandrel and the shiny side facing down, run the film under the bottom idler bar and pull towards
you.
5. Load and thread the top roll of film in the same manner as the bottom roll. Refer to the threading diagram. The
film should run under the silver stabilizer bar and over the front of the top heat shoe. Remember, the shiny
side of the film must always go against the shoe. The dull (adhesive) side must face away from the shoe.
Make sure the two rolls are aligned with each other before going to the next step.
6. Turn machine on and heat to the desired temperature.
7. With both rolls threaded and installed in their respective brackets, unwind enough film from the top roll
to reach the bottom of the bottom heat shoe. Next, unwind enough film from the bottom roll to reach the
top of the top heat shoe.
8. Now drape the film from the bottom roll against the film from the top roll on the top shoe. If the laminator is
hot, the exposed adhesive on the top web will hold the bottom web and make it easy to stick the two rolls
together. If you are threading the machine while it is cold, use tape to stick the bottom web against the top
web.
9. Tip the safety shield down into the laminating position. With the film draped over the two heat shoes, push
one edge of the threading card between the heat shoes so that the film is firmly positioned against the
laminating rollers. If a threading card is not available, any piece of card stock or poster board will work.
10. Make sure there is still enough slack in the web. Turn the drive switch to FORWARD, permitting the film and
feed board to pass through both sets of rubber rollers. Carefully monitor initial threading to be sure the web
reaches and passes through the pull (back) rollers. When the threading card has cleared the back of the
machine, move the drive switch to the center position (off). Whenever you want to remove the film and/or
laminated material from the back of the machine, use the zippy cutting tool provided with the laminator.
11. Slide the feed tray into position.
12. If the machine has the slitter option, make sure the slitters are disengaged (blades in the raise
position) and moved all the way to either side of the machine.
CAUTION: The laminator is designed to be run with the operator directly facing the
control panel and feed tray, not at an angle or from the side of the machine. For
operator safety, the safety shield must be in position over the upper heat shoe
when the machine is ON, or when the drive switch is in the forward position.

I need to replace the rollers on my IBICO 2700 laminator. I will need to order the new rollers can you help?

Mechanic service code number