My 18 year old refrigerator GE model TFX24FG freezer side is not keeping food frozen. Refrigerator side seems to be working normally.

Forty Years old? Time to retire.

Hi,

Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

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heatman101
s

If, the fresh food section is 34- 38 degrees, then the freezer should be cold enough to keep ice cream solid. All of the cooling capability comes from the freezer section. I, personally, would not waste time or money on a ten year old box. Ten years ago it cost $1000, so, the outlay is $100 per year. Dump the old refrigerator and get a new one.

Call him back. He needs to check the sealed system.

Your refrigerator has a Control-defrost,adaptive timer ,PC board part number 241508001
This is providing your model is the one listed above your post WRS3R3EW. The model you listed in post does not come up. Until we can determine that the freezer is not defrosting you need to unplug and remove the back panel of freezer compartment to see if the evaporator coils are frozen or clear. If frozen this alone will cause a chain reaction that keeps vents to fresh food compartment open and cause freezing in that area. Go to link below and enter model number WRS3R3EW0 Then you will see a list of diagrams on left side, chose #11 this will show the control parts. Click link below Thanks, Sea Breeze
We offer free help and assistance also.

http://servicepartstec.blogspot.com/

you may have adefrost problem or you need to call in a techincan

If it has a filter on the bottom, make sure that is clean.

It´s probably overloaded. Any refrigerator has a specific cooling capacity eg x Kg/24hours. you must check that capacity and charge acording to that.

If the problem disappears (for a while) when the freezer reaches 32F, then I know what the problem is.

The GE Profile refrigerators (and likely other models as well) often don't defrost properly, especially in humid climates. So they can develop ice buildup internally, especially if the air vents at the back of the freezer are blocked by frozen food. Once that happens, that ice can interfere with the cold air circulation booster fan that runs when the freezer temperature is too warm. Then you get a LOUD buzzing noise from the fan blades, as they bang into the ice.

The immediate "solution" is to be sure nothing blocks the air vents, and then to melt the ice that interferes with the fan. You can turn the fridge off for a while (with the food removed so it doesn't spoil), and/or get a hair dryer and heat the inside back of the freezer, until the ice melts and falls away from the fan. (Just be careful not to block the nozzle of the hair dryer, or it may burn out from overheating!)

But the ultimate solution is to buy another refrigerator, one that is NOT a GE! And that makes me sad, because GE used to make GREAT refrigerators. My last GE refrigerator is nearly 20 years old, and still works well, and it does so QUIETLY.