Don't know that fan even thou I sale Fanimation! If it came with a remote & has no pull chains then you can only use the remote feature. You can order a new transmitter, that you would have to match the dip switches in the receiver to. I would need to have model# of fan. www.fanfairceilingfans.com [email protected]
SOURCE: mika aire remote fan
Not sure if this addresses your problem or not, but with my Minka Aire ceiling fans, the fan has to be moving in order to change the fan direction. Turn the fan on (any speed works), then push the reverse button. The fan will speed up to max, then you'll hear the gears switching. The fan will slow to a stop, change directions and get back up to speed in the new direction.
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