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Posted on Aug 18, 2011
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13.20.00 paper jam. But there is no paper in the system. I checked from all sides but there is no paper in it. I restarted to check if the paper path is cleared but no change.

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Jose Bahena

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  • Posted on May 21, 2015
Jose Bahena
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Hi, the easiest way to fix it is by getting a piece of cardboard and push it up the feeder where tray 2 feed and sure enough there will pieces of paper there.

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  • Posted on Aug 18, 2011
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13.20.00 JAM INSIDE <LOCATION>

Paper has not moved past a certain paper
sensor. <LOCATION> can be one of the
following locations.

? TRAY 2
Remove the tray, and then check the
paper path for obstructions. Perform a
manual sensor test and observe the prefeed
sensor (PS102) status (B). Toggle
the sensor flag to determine if the status
changes.
? TOP COVER
Remove the print cartridge, and then
check the paper path for obstructions.
Verify that the top-of-page sensor
(PS103) and the media width sensors
(PS106 and PS108) are unblocked.
Perform a manual sensor test and
observe the status of these sensors.
Toggle the sensor flags to determine if
their status changes.
? REAR DOOR
Open or remove the rear face-up bin,
and then check the paper path on each
side of the fusing assembly for
obstructions. Remove the fuser, if
necessary. Perform a manual sensor
test and observe the fuser delivery
sensor (PS700) status (C). Toggle the
sensor flag to determine if the status
changes.
? DUPLEXER (only printers with duplex)
Remove the duplexer, and then check
the paper path for obstructions. If the
message persists, replace the duplexer.

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5 Related Answers

JReed810

  • 1 Answer
  • Posted on Mar 31, 2008

SOURCE: Duplex Path, paper late jam

Can you save that one document as a pdf and print it?

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Anonymous

  • 526 Answers
  • Posted on Apr 16, 2009

SOURCE: After a paper jam the screen just says, "an error has occurred. Please see your manual" - which doesn't help. Having cleared the paper path and switched off and on, and restarted the computer there

i fix a lot of those, not an easy solution. you might have a piece of paper stuck somewhere that you cant see, or the carraige assembly is not moving properly. if you still cant come up with anything, you will need to send it to a service center.

Anonymous

  • 3085 Answers
  • Posted on Aug 18, 2009

SOURCE: HP 3015 Laserjet paper jam error message

The paper is probably jammed between the fuser and the rear cover if you can't see it.

Anonymous

  • 105 Answers
  • Posted on Nov 20, 2009

SOURCE: Our HP Color Laser Jet 4700 dn frequently gives an

There is either a small piece of paper in your paper input section or you have a paper sensor going bad.

SOURAV KAPOOR

  • 32 Answers
  • Posted on Apr 23, 2010

SOURCE: ricoh aficio 1515

use a high power air blower to clean the document feeder its exit sensor is dirty

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Canon IR 2016j, paper jams on every copy.How do i fix it?
Dear Abdullah
pl. check the machine base where it stay, it should be plain and firm.
Next check the left side door(test it by pushing inside while making copy). check the fixing assembly and paper path, may be toner clogged on its surface.
If your machine covered more than 200000 A4 copies, check the paper path (guide) at registration sensor and delivery guide at fixing unit.
If the paper jam at paper pickup tray, replace the pickup roller set (2nos.)

Since you have not mentioned the page counter and where paper jam occurs, its difficult to assume more.

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Mar 15, 2015 • Canon Office Equipment & Supplies
tip

Printer paper jammed?
The easiest way to remove jammed paper from a printer is to turn the printer off, open the printer and SLOWLY pull the paper out. After this, be sure you check ALL the paper paths for jamming or small pieces of paper. If a small piece of paper remains in the paper path, every time you try to print, the page will get pushed to one side... and the printoutr will be misaligned.
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How to fix 13 paper jam on hp laserjet 4 plus
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Jan 04, 2011 • HP LaserJet 4 plus Printer
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My hp 7400 displays a message carriage jam
If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

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Sep 20, 2010 • Office Equipment & Supplies
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"carriage jam. Open door. Clear carriage jam, then press okay" error keeps repeating... tried everything still no change...
If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
  • Manually move the carriage toward the opposite side.
  • Check the paper path and remove any piece of paper or any other object that is stuck in the path.
  • Reconnect the power cord and turn on the printer.
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Sep 01, 2010 • HP OfficeJet 6210 All-In-One InkJet...
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My printer pulls the papper half way to print and then it sound if it was printing but the papper doesn't move i already restarted it unistall the program n reinstall and it still does the same thing
check paper path with test print
right click printer icon go to properties click test print

can you see and remove the jam in paper path Check rollers for slick coating on them they are soft rubber and can get glazed so to speak

remove all parts that you can including paper drawer recheck the paper slot adjustments
sounds simple fix just recheck the paper path for jam or glazed rollers
1 Question ??no error message ?
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Jun 11, 2010 • Lexmark Office Equipment & Supplies
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Stylus CX9400 Photo Printer: paper jammed inside printer...
If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.
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May 18, 2010 • Epson Stylus CX9400 Photo Printer
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13.20 but no paper jammed in path hp9500n ( col laser jet not mfp 9500..).. c8546a.printer boots and immediately gives 13.20 remove paper jam. cleaning page passes through ok when doors are closed...
Open tray 4 and the right
side door to check for
jammed media. Check the paper path
between tray 4 and the
printer. Check the tray-size
guides. Replace the pickup,
separation, or feed
rollers. ur problem 100% resolved
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Feb 09, 2010 • HP LaserJet 9500n Printer
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HOW DO I REMOVE JAMMED PAPER
Please turn the printer Off and then ON , till you see the error message of " Paper Jam" check all the flags on paper path, specially on Fuser Assembly.
.
Turn printer OFF, pull all trays out gently,
Disconnect cables to network or PC. turn printer ON,
check the message gets repeated - paper Jam,

Conclusion : There is some bit and piece of paper activating flags,
take all toners out gently and transfer Drum, look into printer, and
lift the paper path under the toners, push the door a little bit and unscrew the paper path and can see a piece of paper on right side..
Pull the paper out and screw bach. put every thing back in their original status.

Now the printer will work and there will not be any papers..
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Jul 31, 2009 • HP Color LaserJet 2600n Printer
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Paper jam
MOST HP PRINTERS HAVE A DOOR ON THE BACK SIDE OF THE PRINTER THAT CAN BE OPENED TO REMOVE A PAPER JAM. HAVE YOU TRIED USING THIS TO CLEAN THE PAPER JAM. THERE MIGHT BE SOMETHING STUCK IN THE PAPER PATH THAT IS CAUSING THE JAMS. CHECK THE WHOLE PAPER PATH FROM THIS REAR ACCESS DOOR. OK?

ARCLIGHT1217
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