I/O error *usually* means it can't access the device, rather than the data on the device (i.e. doesn't matter how its formatted)
It can be caused by poor media, or it's timing issue, etc.
I would try to restart the playr, and even reformat it.
Good luck!
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i have philips gogear sa 1356/97 mp3 player.it is not working .when i switch on the player a message displays "Player Problem-Connect to pc-format player". My PC not detecting the device.
I have also had the same problem. Go to Google mail and type "MMP8567 boot error" in the search. You will get results where there is links to get the firmware. Especially, from FixYa. Down load the firmware and install it in your PC. Then it will format your player and install the new firmware. Your recorded songs will be lost.
Press and hold the lower volume button and plug it in to the computer simultaneously and keep holding the minus button until a box appears where the message of usb device malfunctioned and click on it. Then follow the instructions and it should be recognized.
You have to have Windows Media Player version 10 or higher, if you do not then the device will not install correctly.
If this does not apply, then check the Device Manager for errors while the device is connected. If you see any RED or YELLOW errors listed, right click on them and select un-install.
Disconnect the device and re-connect it to install the drivers.
If that doesnt work, add to the message and we can go from there.
If you have problems with the file system on your Gmini you can try to fix it using the DOS utility, check disk (chkdsk).
Do the following;
? Make sure external AC adapter is powering the Gmini.
? Quit all running applications.
? Properly connect the Gmini to your computer
? Wait patiently (up to 5 minutes) for Windows XP to show the local drive as mounted.
? Open a DOS window. Programs > Accessories > Command Prompt.
? At the prompt, type chkdsk e: /f. Use e: or f: or whatever drive letter is representing your Gmini. The /f argument tells the program to automatically fix errors.
? Be patient, this may take a while.
? When it is finished, exit the DOS Window and properly disconnect the Gmini from your computer.
Try using the device now and see if makes any difference. If not you could try formatting it using a DOS prompt.
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