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Posted on Aug 16, 2011
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I have a xerox phaser 8400 printer that will not do anything, just reads "fault 37,004.40:32046" what can I do? Thank-you

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Anonymous

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  • Posted on Aug 21, 2011
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The 37,004.40 error means that the ink reservoir is not heating up correctly. Make sure the printer is plugged in directly into the wall and not on a power strip and cycle the power to the machine (turn it off and back on). If the problem continues, you probably have a bad printhead which you have to replace. For the 8400 the part number is 650-4303-00. Iteminc.com has that part in stock and ships same day. Here is a video that shows you how to replace the printhead. Hope this helps and thanks for using FixYa.

3 Related Answers

Anonymous

  • 125 Answers
  • Posted on May 24, 2009

SOURCE: service message: Fault 37,004,40:50081

Hi abonk:
This is your problem.

37,004.4x - PEST_FAULT_RESERVOIR0_HEATER_DISCONNECT
PEST - Reservoir0 Disconnect Reservoir0 is not drawing the expected power from the
supply.
1. Run the printhead Reservoir Heater test.
2. Verify printhead wiring.

Your preheater needs to be replaced.
Xerox Preheater Part # 119641980
This part will have to be replaced by a certified Xerox technician.
Hope this helps

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dholaday

  • 226 Answers
  • Posted on Jul 23, 2009

SOURCE: Xerox Phaser 8400 Fault 37,008.44:9490

this is a Preheater error 37,008.44 I will put the link below so you can see how to fix it the repair for that error is on page 105
https://www.office.xerox.com/partners/products/Phaser8400/SQRG/8400_85XX_Service_Manual.pdf

If you need further help, reach me via phone at https://www.6ya.com/expert/david_eb7ea98642566cc6

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Joed911

JDTec

  • 4338 Answers
  • Posted on Jun 20, 2011

SOURCE: i have xerox phaser 8400 : when i turn it on it


Service Manual says:
37,020.47 = (8400) Strip Solenoid
37,020.47: Strip Solenoid disconnect.
The strip solenoid is not drawing the
expected power.

The Solenoid (relay) may be bad, or the power to it is low.


The Stripper Solenoid positions the stripper blade. The solenoid mounts on the Upper Inner Duplex guide and activates the strip solenoid lever, which in turn rotates the Stripper Carriage
until it hits the transfix ground pins. This action causes the stripper blade to drop onto the deadband of the Drum.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Related Questions:

0helpful
1answer

Xerox Phaser 8400 When I turn on the printer I get a "service Code" 37,004.40:62674. Can you advise me what the code means?
37,004.4x - PEST_FAULT_RESERVOIR0_HEATER_DISCONNECT
PEST - Reservoir 0 Disconnect Reservoir 0 is not drawing the expected power from the supply.
1. Run the printhead Reservoir Heater test.
2. Verify printhead wiring.

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Aug 24, 2011 • Xerox Phaser 8400 Laser Printer
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What is the Xerox Phaser 8400 printer error code 07.010.43:43923? Much appreciated. Thank you.
Try this:

The printer has encountered an error state without the benefit of a code. Turn the printer off for 30 seconds, then power back on.
If the Printer Error message returns, press the i button on the printer's front panel. The actual error or fault number should be displayed. Note the error or message and search the knowledge base for the error.

Also:

Based on the problem description provided, we have determined that your printer needs service.
Please turn your printer off and use one of the methods below to make arrangements for service:
If using the local service provider website, please perform the following steps:

  1. Enter your zip code in the space provided.

  2. Choose a mileage distance. The search will locate a Service Provider within the specified range if available.

  3. Click Go. The web site will return a list of Authorized Service Providers (ASP) with their company name, address, phone number, and fax number.
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Feb 12, 2011 • Xerox Phaser 8400 Laser Printer
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Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.
Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment
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Feb 18, 2010 • Xerox Phaser 8500/DN Printer
1helpful
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Xerox Phaser 8400 Fault 37,008.44:9490
this is a Preheater error 37,008.44 I will put the link below so you can see how to fix it the repair for that error is on page 105
https://www.office.xerox.com/partners/products/Phaser8400/SQRG/8400_85XX_Service_Manual.pdf

If you need further help, reach me via phone at https://www.6ya.com/expert/david_eb7ea98642566cc6

Read full answer
Jul 23, 2009 • Xerox Phaser 8400N Thermal Printer
0helpful
1answer

Service message: Fault 37,004,40:50081
Hi abonk:
This is your problem.

37,004.4x - PEST_FAULT_RESERVOIR0_HEATER_DISCONNECT
PEST - Reservoir0 Disconnect Reservoir0 is not drawing the expected power from the
supply.
1. Run the printhead Reservoir Heater test.
2. Verify printhead wiring.

Your preheater needs to be replaced.
Xerox Preheater Part # 119641980
This part will have to be replaced by a certified Xerox technician.
Hope this helps
Read full answer
May 22, 2009 • Xerox Phaser 8400 Laser Printer
0helpful
1answer

Error in xerox phaser 8400
37,004.40: PEST - Printhead Reservoir 0 disconnect. Reservoir 0 is not drawing
the expected power from the supply.

One of the printhead cables may have come partially unplugged. Also, an ink spill on the circuit board could lead to this problem.
Read full answer
Apr 13, 2009 • Xerox Phaser 8400 Laser Printer
0helpful
1answer

Message: Fault 37,000 44
Most likely you need the latest firmware update.
Go to the following page to download it.

ftp://ftp.tekcolor.com/ftp_dir/1059067876/W9NT2000/NA/File%20Downloader%20Utility.exe

Thank you for using Fix Ya!
Please let me know if the problem continues.

Please don't forget to rate the overall satisfaction of this solution.
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Feb 18, 2009 • Xerox Phaser 8400 Laser Printer
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Xerox phaser 8400 error code
That code is a jet heater code.The most likely problem is a bad print head, the second most likely bad item is the electronics module that supplies the 40-50 volt source to the print head heater.
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Sep 22, 2008 • Xerox Phaser 8400 Laser Printer
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Xerox Phaser 8400
There is a flag sensor on the registration assembly that is possibly broken.
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Sep 07, 2007 • Xerox Phaser 8500/DN Printer
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Xerox phaser 8400
The first obvious question is, "Does it have blue ink/wax?" Is it displaying any errors? Have you tried the Xerox support site? They have a fantastic utility that can connect to your printer and diagnose many problems. Here's the URL for the utility: http://www.phasersmart.com/ They also have a wealth of information in their knowledge base. Here's the URL for the support page for the Phaser 8400: http://www.office.xerox.com/printers/color-printers/phaser-8400/sprt-enus.html Did anything happen before the blue quit printing? Have you tried running a cleaning cycle?
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Xerox Phaser 8400 When I turn on the printer I get a "service Code" 37,004.40:62674. Can you advise me what the code means?

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