Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System Logo
Posted on Aug 16, 2011

My drip pan under the frig over flows with water then on to my floor. both fans work. Air flow from freezer to frig and back seams good. Tube going to drip pan is clean. Seals looks good and clean. MOD ED2SHGXMT00. Problem occurs a lot but I work to much to see duration.

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  • Posted on Dec 26, 2011
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I had a similar problem with my Whirlpool model 6ED25DQFW side by side refrigerator/freezer with ice maker/water dispenser. Water was slowly pooling under the refrigerator under the freezer section. The defrost drain pipe was not blocked, the condenser fan was running, the drip pan was not leaking.
The source of the leak was found to be the icemaker solenoid block plastic body which had a pinhole leak.
To fix requires either plastic welding, or replacement of the solenoid block plastic body.
To access the solenoid block firstly requires removal of the cardboard cover, located at the lower rear of the refrigerator.

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Heater glow behind frz back wall is normal during auto defrost cycle. This happens about 2 or 3 times a day for approximately 30 to 45 minutes. The water migrating into the fresh food section could be from a blocked drain tube which should be be in the area directly under the red glow you noticed. Should be a hole going through the floor into the drain pan under the refrigerator. Force hot water down hole until it flows freely.
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Unplugged frig overnite once I plugged back in made a gurgeling sound whenever I opened the door what would that be?

Usually that is caused by a bad defrost heater thermostat or defrost timer. Failure to automatically defrost is the cause of freezing up.
If you don't feel up to doing the work yourself you should have an appliance repair shop look at it.

The gurgling is caused by water in the catch pan under the fridge. When you defrosted it some of the water made it into the drip pan (and maybe overflowed onto the floor). The fan inside the compressor area under and behind the freezer may be splashing in the excess water in the drip pan. This by itself is not a real problem since it is designed to automatically evaporate the water drained during automatic defrosting, but the excess water and potential overflow onto the floor can become a problem.
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If the drain isn't stopped up than the water isn't draining into the drain.

The evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
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Hi and welcome to FixYa, I am Kelly.

Unplug it and do the messy (water) manual defrost by directing a fan into the freezer compartment with the contents removed for just over 2 hours. The reason for the 2 hours is you have to also defrost the frozen drain funnel under the evaporator coils

Remove the fiberboard cover in the back and use a shop vac to empty the drip pan contents. Make sure to clean off the very end of the compartment drain tube as they tend to get nasty. Once you have this clean... revers air flow... i.e. us the vacuum to force air UP into the freezer compartment drain at the drip pan to float out any debris. DO NOT use compressed air as the compartment drain hose will separate and leak. Reinstall fiboerboard cover AFTER cleaning the condenser coils and fan.

After you have done the above the drain should work.

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Hi and welcome to FixYa, I am Kelly
Without a model number this will be a very generic response. Most likely your evaporator drain is clogged with ice. You must do a manual defrost by unplugging the unit and doing a manual defrost with a fan directed into the freezer compartment for just over 2 hours (Water mess so be prepaired) The reason you do it for 2 hours is so that the ice in the drain funnel will melt. After the 2 hour period and tending to the water mess.... open the back of the unit by removing the fiber-board cover. Find the end of the compartment drain tube and make sure it is NOT blocked. Take a vaccum and direct pressurized air up through the drain tube to float out or clear any debris in the drain funnel. Have a 2nd person listen for air flow up through the freezer compartment drain. Once you are sure the drain is clear.... clean out the condenser coils while you have the back open and then reinstall the fiberboard cover. Just make sure the drain tube END is in the drip pan before closing the rear panel.

If you do NOT ever hear air flow up through the freezer compartment drain... you will have to remove the evaporator cover and dig out the debris.
Plug the unit back in and return it to service. If you have a repeat of the dripping water... respond with your model number and I can tell you what you need to check.

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Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
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Refridgerater

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If you open up the freezer coils, use a hair dryer to defrost. That is safer than hot water.

Hope you can fix it.
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