You'll have to use the USB cable that should have been provided with your camera to plug it directly into your computer. Then you should be able to see both the memory card and the internal memory as if they were two separate cards on your computer. If you get a connection established by the cable (meaning the cable isn't damaged) but you don't see the internal memory, you may need to look for software to install before you can see it. But plug it in first and see what you find. Good luck!
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