Electric cord on my Rowenta (Model DE880) steam iron lasts about 6 months. The black or white wire keeps braking after about 6 months of use. I'm a retired navy ET and electrical engineer. I took Iron back to Kohl's the first time and they replaced the unit. The replacement had identical problem. However, I repaired it myself 3 times. Each time it lasts about 6 months. I suspect that the power cord wires that are twisted to form the conductor are to heavy of a gauge. To much bending brakes the wire. My experiance tells me that the twisted wires have to be of very small gauge and twisted quite close.

I have the same problem. I know of a friend also that has replaced his iron three times; this will be my third time all due to the power chord which I have ensured this time was pulledout from the plug and not the cord itself.

Rowenta refused to help without the 35.00 fee to ship the item to their service center. I can purchase a a new cord online for less. My product is the DM 860- for nearly 100.00 I have the same problem. I know of a friend also that has replaced his iron three times; this will be my third time all due to the power chord which I have ensured this time was pulledout from the plug and not the cord itself.
Rowenta refused to help without the 35.00 fee to ship the item to their service center. I can purchase a a new cord online for less. My product is the DM 860- for nearly 100.00

I have the same problem on the Rowenta Luxe DM860 model. I know of others who have now been through three units for the same issue with the cord.;this will be my third time now. I contacted Rowenta who advised me to send it to their service center for a fee of 35.00. The power cord online is less than this. I was trying to bring out the fact that there is a problem with the manufacturing of the product as others have the same complaint- they do not care; it was more than a year old. I have the same problem on the Rowenta Luxe DM860 model. I know of others who have now been through three units for the same issue with the cord.;this will be my third time now. I contacted Rowenta who advised me to send it to their service center for a fee of 35.00. The power cord online is less than this. I was trying to bring out the fact that there is a problem with the manufacturing of the product as others have the same complaint- they do not care; it was more than a year old.