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A set of emergency keys is supplied with every Safewell safe. In case the batteries drain out, you may use the emergency key to open the safe. These keys override the digital password.
Remember, never keep the emergency keys inside the safe.
If you did NOT change the code, you can contact the manufacturer and they may give you the factory preset code, but you will have to prove that you are the legal owner, most likely. Otherwise, it will be time to call your local locksmith that has some safe work behind him (or her).
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