Problem with sansa e260

My sansa e260 is not getting detacted by any computer, even it doesn't start while attached with computer, how can I get it started or get it resetted or formated?

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Anonymous

Contributor 6 Answers
Posted on Sep 06, 2008

Anonymous

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Joined: Sep 06, 2008

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It is because the e260 is not in MSC mode (where it looks to the computer like a hard disk).

Try this, this will temporarily set your e260 into MSC mode. Then download and install the firmware as per instructions (or use the Sansa Updater software also available on the Sansa site). This will then let you see a menu item to switch to MSC mode.

MSC mode instructions:

Turn on the e200 v2
Put the device in Hold (move Hold button until orange is showing)
Press and hold the Left Button
Plug the 30 pin connector into the device (be sure the USB is plugged into the computer)
Wait for the e200 drive(s) to show up
Follow instructions below and drag files to the e200 drive

http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=10357

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When you say the screen goes black even after disconnecting the device from computer it could be an issue with the firmware.
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