Next time send the model number,open the door,look around the opening where you put the clothes in and you'll see a tag with the model and serial numbers,it has to drain first before it will spin,check the pump,get a shop vac and vac out all the water,remove the bottom panel and look at the pump,if the middle of the pump can be removed turn it counter clockwise slowly until the water starts to leak out and vac it up until all the water is out,then remove the middle part of the pump and clean it out,if the middle doesn't come out remove the hoses and check the pump to see if anything is in it and check the hoses,after you remove any debries you find fill it with some water and put it into a drain to see if the water drains,if it doesn't you can check the pump again to make sure you cleaned everything out,stick your finger in and fell around the impellar to make sure it's clear,if it's clear replace the pump.usually an error code will come up but if it fills and agitiates but won't drain i would start at the pump.hope this helps.
Hi
Error code FH appears when No water is detected
entering machine or Pressure switch trip is not detected. If after 30 seconds
the control does not detect water entering machine and then valves will be
turned off and the error code will be displayed. Press PAUSE/CANCEL twice to
clear the display. If there is no water entering the unit then make sure that
the inlet valves are working fine. You may need to check the continuity at the
inlet valves. If the valves are fine then check whether inlet water hoses as
they might be plugged. Also check for inlet water screen at the valve. However,
if the water is entering into the washer then the Drain pump might not be
working. Also inspect the Pressure Switch hose whether it is in good condition
and properly connected to Tub and Pressure switch. Also check hoses for leak
and inspect the flow meter. Hope this helps...
Daniel
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