Bucket always says full but it's not. It runs for a few seconds, light comes on saying it's full then it switches off. It doesn't beep anymore when we turn it on. It is a GoldStar energy star, model # DH404EY7. Thanks!

You have to be sure bucket is replaced exactly where it should go or the bucket will hold the switch in, thinking it is full. If you have a floor drain close by,remove the bucket and set the dehumidifier over or next to drain so water will go down it,then you don't worry about bucket getting full.If it doesn't run with bucket off, maybe defective switch. unhook wires to the bucket switch and hook or tape together,if dehumidifier runs then switch is bad. UNPLUG FROM OUTLET BEFORE DOING THIS. IF YOU DON'T UNDERSTAND ELECTRICITY GET QUALIFIED HELP!!

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Actually, it's probably doing what it should. Let me explain: Dehumidifiers run until they have lowered the humidity/moisture level to where you have the humidity extraction level set. At that point, the unit shuts OFF, until senses the humidity level has risen above where you set the level and it turns ON again. That doesn't mean the bucket will always be full when it shuts OFF. It may turn ON & OFF many times before the bucket is full. Watch for the Bucket Full Light to illuminate. That's when the bucket is FULL and needs to be emptied.

Hope this helped you understand how the unit works.

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Try reinserting the bucket, making sure that it's positioned properly. So that the safety switch is engaged. If that still doesn't solve the problem. Turn the MASTER ON/OFF Switch to OFF and unplug the unit from the wall outlet. Wait 12 - 15 minutes and plug the unit back in. Turn the MASTER ON/OFF Switch to ON and hopefully, if the bucket is positioned properly, the unit will have reset itself.

Hope this helps you to solve the problem. Please let me know.

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

water level sensor,problem by pass and test run unit if ok replace switch.

You are on the right track.

The float switch for the condensate reservoir (bucket) is malfunctioning.

It's sending a false signal that the bucket is full.

Maybe just stuck and needs cleaning or it may have failed.