The battery is probably bad. If a battery is fully discharged it can damage one of the cells in the battery. If you can replace the bad cell then it should charge correctly. Many of these batteries are made to be hard to open up and are hard to repair when they are opened. My best solution is to replace the battery and if that doesn't help then the charger is bad. When the charger is replaced then if both batteries are good then you will have a spare. I hope this helps.
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