LG 24.7 Cu. Ft. Side-by-Side Refrigerator with Bottom-Mount Freezer - Titanium Logo

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Posted on Aug 15, 2011
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Model LFX23961ST french doors with bottom freezer 1. Several months ago the ice maker dispenser flap broke stopped closing. We have to close it manually. 2. Two days ago the error message if appeared on the door so it is not making ice or dispensing water. Can a homeowner fix the problems? How do I get the parts? Thanks, Gary

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5 Related Answers

Anonymous

  • 489 Answers
  • Posted on Apr 27, 2008

SOURCE: water dispenser not working

2 possible problems.  
#1 water valve for the water side is stuck in the closed position.  Only way to tell is to pull the bottom kick panel out and look for the water line disconnect.  Separate the line, close the door and try to draw water through the dispenser.  If the water comes out of the disconnected line, then the water valve is good.
#2  if water is coming out of disconnected line, then the problem is in the freezer door.  There is a heater that keeps the water line from freezing inside the freezer door.  It is not repairable!!  The freezer door has to be replaced.

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Anonymous

  • 489 Answers
  • Posted on Apr 27, 2008

SOURCE: Ice Maker Freezing Up and Ice not dispensing

Sounds like the water valve has a small leak and continuously drips water onto the icemaker.  Have the water valve checked and if necessary, replaced.

Anonymous

  • 489 Answers
  • Posted on Sep 30, 2008

SOURCE: Ice door flapper does not open

It is possible that the solenoid wire connections may have come loose.  You will have to pop off the front cover of the display panel to gain access to the solenoid.  To remove the panel, look below the bottom of the panel to find 2 screwdriver holes.  Slide a screwdriver in one of them and gently pry open the panel.  

Anonymous

  • 4 Answers
  • Posted on Mar 21, 2009

SOURCE: LG ice maker only making two ice cubes at a time

Colenoid in the ice dispenser may be clogged or have a small amount of trash in it. Is there a filter on before the fridge (just after the ice maker shutoff)?

jeffbvegas1

Jeff Barton

  • 520 Answers
  • Posted on Jun 28, 2009

SOURCE: LG ice maker only dispenses crushed ice not whole cubes

Very problematic issue with this model .Try unplugging and plugging the fridgerator which resets the board.The board is located on top under a removeable panel where the power cord enters....there is a reset/diagnostic button on the board itself.Contact LGUSA.com for any possible warranty and complain like crazy to avoid spending $300 on this board which can be purchased from andrewselectronics.com who is a factory authorized parts provider.Keeping that ice maker going will make you pull your hair out which is unfortuante for such a stylish and expensive fridge.good luck

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