@MY APC UPS SURT15KRMXLI is not charging after installation on single phase input

A termination voltage is a voltage that either indicates the charger should stop a phase or stop all charging. When batteries begin to wear out some or all of the cells can overheat when the charger attempts to bring them up to a termination voltage but cannot reach it efficiently, and thus heat (sometimes a lot) can be generated.

This is my first take on the problem. One should check if the battery is actually hot when the message says it is. If it's not then the problem is with the sensor or the software.

http://www.apcmedia.com/salestools/KCHY-94P5CN/KCHY-94P5CN_R0_EN.pdf?sdirect=true Try page 6 of this document. It shows the connections and jumpers required. Make sure changes are made by a qualified electrician/technician who knows what they are doing so as not to damage UPS and not receive electric shock

apc silicon 40kw ups,1.check if input phases are complete.2.do a phase swap like changing the phase sequence and see if it will complain sequence error.3.after start-up u need to do a dc start-up,the dc bus is +360/-360vdc and after the dc bud is completed you need to press the green botten to power the inverter.if it doesnt do the dc start-up then go to the log and see what it complains about.write out the complain on the log and forward it to me.08082245266.engnr festus.

its data loss.shutdown and restart.

Sounds like you hooked up the input to the UPS on the bypass. Either way either way your input is not there. Also make sure you configure the UPS prior to placing online.

I would get a APC Symmetra LX for single phase of Symmetra PX for 3 phase

Get APC Powerchute Personal Edition for free and run it. If it says your battery isnt charged, check its voltage disconnected. Charge it with a car battery charger and see if its still a good battery. If not , replace it. If the battery is good, then check the charging voltage. Should be about 14 volts. if not, check the small transformer on the main board. Should be 120 in and 17 to 18 out. 4 diodes in a bridge for charge. The input to the transf has small fuse into it alone.

#1. You should call APC Technical Support. It's free, and they will help you. You should get voltage even without a load on the unit.

#2. There is a Tripple-Slot unit for this device. It's specific for the Silcon based units. Read the manual, and there is a PN that you need for it. If it doesn't say SILCON, then it won't work. (I tried).

Paul
Data Centers Canada
www.datacenterscanada.com

The reason of this is the UPS cannot adopt on the frequency that is being generated by your home generator. you should use APC smart ups series coz smart-up series can work on a wider input frequency range.

The APC 1400 is a single phase device...I'm not sure what it is that transpired can you explain a little more in detail please