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Anonymous Posted on Sep 15, 2005

Additional s/w support

Where can I get additional s/w support for my MobilePro P300?

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  • Master 903 Answers
  • Posted on Sep 15, 2005
Anonymous
Master
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Support can be found on the NEC Computers website, by calling NEC at 1-800-632-4525, or by contacting some of our software partners at the following locations: HTTPMicrosoft: www.microsoft.com/mobile/pocketpc Insignia(Java VM): www.insignia.com/products/qa.asp Arcsoft(PhotoBase): www.arcsoft.com/support Westtek(ClearVue): www.westtek.com/support.htm Ruksun(Voice Messenger Force): www.ruksun.com/mobile_computing/windowsce/faq.html ZioSoft(ZioGolf): www.ziosoft.com/html/top/faq_ziogolf2.html Cicsosoft(Golfwits): www.golfwits.com/support/golfwits-faq.asp Packet Video(PV Player): www.pv.com/uMobilePro P300te/faq.asp

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Synch or move files

The Pocket PC 2002 software allows you to transfer files over to the MobilePro P300. Please look under "Synchronization" in the Getting Started Guide for details on your particular situation.
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How many recharges can it take?

The MobilePro P300 can be recharged hundreds of times, which is estimated to be equivalent to nearly 3 years of consistent use.
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Failed to recharge the main battery before it is completely drained

You can avoid having to completely re-set your personal settings by using the back-up utility pre-installed on your MobilePro P300. To do so, tap Start --> Programs --> My Settings and tap Backup Utility and follow directions to back-up personal settings onto a SD or CF card. You may also use your desktop Microsoft ActiveSync software to save your MobilePro P300 personal settings onto your PC. To do this you open the ActiveSync window on your desktop and go to Tools --> Backup/Restore and follow instructions.
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Broke my LCD protection cover

You may order additional LCD covers by calling Customer Service at 1-800-632-4525
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Remove the LCD protection cover

There are two round pins on the top of the MobilePro P300 protection cover. You must pinch the two pins together in order to release the hinge and remove or replace the cover from the unit.
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Methods of extending the battery time

Decrease the Front Light brightness while the MobilePro P300 is on battery power. To do so, tap Start --> Programs --> My Settings and tap the Front Light icon. Click the "DC" tab and decrease the brightness level to the desired level.
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Disable the record button

Tap Start --> Programs --> My Settings, tap Wakeup Icon, remove the check mark from "Recorder Button", and tap "OK". The record button will not work when the MobilePro P300 is off.
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USB Mouse

You need a USB driver which the peripheral vender provides in order to use a USB mouse. Your P300 does not support a USB mouse without an additional driver.
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Reset

The P300 has 3 kinds of reset mechanisms, 1. Soft Reset: you can keep all DRAM data. Procedure: Push the Reset button 2. Hard Reset/Save SDRAM -- Use hard reset/save SDRAM mode to reset the MobilePro P300 without losing the data in SDRAM. Use this mode if the safe software reset mode doesn't improve system operation. Procedure: Reset Button and Power Buttons at the same time. 3. Hard Reset/ Clear SDRAM: You will lose all data. Use to reset the MobilePro P300 and delete the contents of SDRAM. Use this mode to reset the MobilePro P300 to its factory defaults. This is also referred to as a hard reset/clear SDRAM. **Caution** This procedure will delete all user installed applications and user data. If necessary, back up your data before performing the hard reset. Procedure: Push the Reset, Power, and Record Buttons at the same time
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