I just bought a Radio Shack 43-3829 telephone answering machine. What does a caller need to do to send a message to a specific mail box? Right now all messages are going to the general mail box.

It is crucial to understand that Voice Mail is a
service sometimes offered by the telephone
service provider (whom we used to call "the
phone company"). This Voice Mail is totally
separate from the messages we can record &
manage with an Answering Machine System.

Managing the Voice Mail is a function done by
the service provider's methods & procedures
and is not specific to the cordless phone.

Call your telephone service provider and ask them
to explain how to manage their "voice mail features".

Good luck!

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What model Radio Shack 5.8GHz phone/answering machine?

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

hi,

here is your manual

http://support.radioshack.com/support_phones/doc65/65839.pdf

caller id does not work when you are on the phone. You have to have teh line open, caller ID is only one line and only allows you to switch back and forth, the answering machine is not hearing teh call only you are.

I am not aware of any Uniden phone that has a "Caller ID" light. If you are talking about the small red LED on the top of the handset, that is a voice mail indicator and can be triggered by either a voice mail being held by your telephone service provider (Called Call Notes by some of the "bell" companies) or an unheard message on the telephones internal answering machine. Most of the time this is due to a voice mail on your service provider. If you don't think you have Voice Mail from your telephone service provider, call them and make sure, now days they include it with a bunch of other features without you ever asking for it. If you do not have voice mail through your telephone provider and there are no new messages on your answering machine, follow the Reset VMWI indicator procedures in your owners manual availible at http://www.uniden.com/index/manuals_results.cfm?cat+1

Do you also have a telephone-company provided answering feature on your line (such as Verizon's home voice mail)? I've known other people who got this service as part of a package from their phone company without realizing it, and had just the same trouble. Your callers may be reaching that instead of your answering machine.

Most companies alert you to waiting messages through "stutter dialtone." When you pick up your handset you'll hear two or three short bursts of dialtone before it goes steady. This is your signal to pick up your voicemail messages. Are you hearing this?

Check with your telephone service provider if you are unsure. If your telephone answering machine says it hasn't taken any messages, the full box message must be coming from them.

Manuals available at:

http://support.radioshack.com/productinfo/DocumentResults.asp?sku_id=43-3822&Name=Telephone%20Answering%20Devices&Reuse=N

Manual - http://support.radioshack.com/support_phones/doc65/65505.pdf

Have A Nice Day.... :)