I have Printmaster Platinum 15 installed in an older computer (xp) and can convert a file to PDF. I installed it in a newer one (Windows 7) and cannot convert to PDF. I get something that says "Unable to initialize PDF printer driver. Try reinstalling". I have reinstalled it and get the same error. What do I do??

Lest's star by telling you neither me nor FIXYA had ever released any version of Printmaster Platinum 17. OK? So, if you want to contact authors of this sofware, ENCORE SOFTWARE


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Now, HAVING SAID THIS, dd you use ever Printmaster Platinum 17 with Windows 7? I understand that it is for Windows XP.
I'm no sure what kind of a mess you made with it uninstalling or removing but well, try to reinstall your original SETUP version in Windows XP COMPATIBLITY MODE
Befor you instal it cricght click setuo, select Properties, click on tab Comatibility and select option Windows XP Comatibility mode
If won'r work, I find no way to help you,

Try suggestions from Microsoft:

https://support.microsoft.com/en-us/help/15078/windows-make-older-programs-compatible

http://www.dummies.com/computers/operating-systems/windows-8/how-to-run-older-programs-under-windows-8/

Printmaster 16 Platinum is an older program and is compatible with XP and older versions of Windows.

First check which version of Windows 7 that you have. Click Start > Control Panel > System and Security > System. If your version title ends with x64, you will need to use an option that lets you run an older version of Windows. If you do not see x64 in the title, then the compatibility mode might work.

For the 32-bit OS, right click on the installer and choose Properties. In the Compatibility tab, check the box for always run in the compatibility mode and select an older version of Windows. Apply the changes and click OK. Then right click again and choose Run as Administrator. You may need to repeat this to run the software as well. This is not guaranteed to work in Windows 7 32-bit.

The alternative is to run an older version of Windows. This could be on a second computer, a dual boot computer or a virtual computer (if your hardware supports the feature). Most of these methods require licensed version of the older Windows OS. If you have Windows 7 Pro or Ultimate or upgrade to them, you can run a virtual XP OS for free. Download Virtual PC and XP mode from Microsoft. Then install the Printmaster program in XP as if this is the only OS. (Other virtual computer programs are Parallels and VMWare.)

The only other option is to upgrade to a version of Printmaster that is Win7 compatible. One option is Printmaster 2012 Platinum available here: http://www.broderbund.com/p-273-printmaster-2012-platinum.aspx .

I hope this helps.

Cindy Wells

You can try version 15 in compatibility mode:

Troubleshoot Compatibility
This can help with some (but not all) programs/drivers:
1) Uninstall the program if it's already installed. Then when you install/reinstall it instead of double clicking on the install file right click it and select "Troubleshoot Compatibility"
2) Then click "Try Recommended Settings" and in the next window click "Start the Program" to install it.
3) After it installs see if it works correctly. Please note - some programs may not be able to run in Windows 7.
More details about how to make older programs run in this version of Windows:
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

The only solution with this older software that will work is to use a computer (virtual, dual-boot, or true second machine) with an older version of Windows installed. If you have Win7 Pro or Ultimate (or are willing to upgrade to one of these versions), you can create a virtual XP computer for free. Download and install Virtual PC and XP mode from Microsoft. Install them in order. Then install the XP software in the virtual computer and it will work. (Other virtual computer programs are Parallels and VMWare.) All of the other options will require a licensed version of the older Windows OS. Please note that the virtual computer can't share files directly with the main computer. You'll need to save files to external or removable media (optical media or flash drive, for example) to share them. You can't have a printer installed on both the main computer and the virtual one at the same time. You will be asked to uninstall the printer if you try.

Your other option is to upgrade to PrintMaster Platinum 18.1, see http://www.broderbund.com/ for details, which is compatible with Windows 7. This will import your Printmaster 10 projects.


I hope this helps.

Cindy Wells

Printmaster Platinum 16 is not compatible with Vista or windows 7. You can try to use Vista compatibility mode to run older programs in Vista. There is not guarantee that it will work!!! Please take note:- **The installation of an older program to run in a newer OS may also crash your PC too.
Link to How to "Use windows vista compatibility mode" - Use at your own risk!

Good luck

Apparently no, it does support only Windows 98 / NT 4 / Me / XP. However, here is a thing you can try if a program cannot be run under Windows 7 because of compatibility issues, which is the case with Print Master Platinum 15. You right click on the executable file that will install the application and click Properties. Select Compatibility tab and check Windows XP SP3. If it installs do the same for the EXE file that will run the application. You can find more about this Compatibility issue on Microsoft website: http://windows.microsoft.com/en-AU/windows-vista/Make-older-programs-run-in-this-version-of-Windows

Broderbund PrintMaster Gold 16.0 is not compatible with Vista.
Platform: Windows 98 / 2000 / Me / XP

You can try to use Vista compatibility mode to run older programs in Vista. There is not guarantee that it will work!!! Please take note:- **The installation of an older program to run in a newer OS may also crash your PC too.

Link to How to "Use windows vista compatibility mode" - Use at your own risk!

Good luck.

Thank you for your question.

In this instance it is easier to direct you to a video on the "Microsoft" website regarding installing older programmes. This is much clearer than trying to explain in writing.

http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

All the best with your install.

Kind regards

Make sure you can see all the files. (My computer --> Tools --> Folder Options ---> View (tab) --> <Select 'Show hidden files ...' option.
Find the folder you have indicated. C:\DOCUME~1\Jan\LOCALS~1\Temp\{A35C2323-3CEA-405C-9569-EF5DDE930B2F}

Delete that flder.
Restart the computer and reinstall the software.