Schlage BE365-CAM  BE365CAM505 Lifetime Polished Brass Electronic Security K Logo
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Anonymous Posted on Aug 08, 2011

I just moved into a home with the schlage dead bolt, but the owner forgot the pass code. I unscrewed to back panel to get the code, but there was no sticker there. is there another way to change the code with the infomation?

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  • Posted on Aug 20, 2011
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The sticker you are looking for should be found on the back of the keypad side, not the battery and manual turnlock side. Without this number, you cannot reprogram the lock:

"How can I program my electronic keypad lock when the instructions with the programming code have been lost?"
The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.
This number is the programming code referenced in the information for changing the entry code.

This link will take you to the page that you need to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:

Electronic Security-Keypad Deadbolt BE365

There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This installation video (second item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery! Batteries should be replace about every three years.
The seventh item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that programming code that you found on the backside of the keypad.
A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

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http://consumer.schlage.com/Project%20Documents/P515-858.pdf
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The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

Complete installation & programming instructions can be found here:

http://consumer.schlage.com/Project%20Documents/P515-858.pdf

Notice that the above is a .pdf filetype. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Videos for installing and programming can be found on this page:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Scroll down and find them under the heading Electronic Security--Keypad deadbolt 365

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Troubleshooting Image 2
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