Hi there,
Some plush pile carpets are unsuitable for use with a vacuum cleaner equipped with a revolving brush. I'd recommend contacting the carpet manufacturer for advice on the correct way to clean it. They may suggest vacuuming it with the brushbar switched off - to do this, turn the brush control on your DC07 to the 'hard floors' setting.
If you have any further concerns, please get in touch with us directly - one of our experts will be happy to provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).
Kind regards,
Jack
Dyson Customer Service
I switched to thehard floor setting, and the cleaner still sticks
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SOURCE: My dyson vacumn is hard to push on carpeting. How do i fix it?
This happens when the bristles in the brush roll get worn down too short. Put in a new brush roll and the machine will pull itself over the carpet, so you hardly have to push at all.
SOURCE: I have a Dyson all-floor model (not the ball). I
Sure, on the side of the machine you will have a knob, you can use this to tuirn the brushbar off and have suction only.
SOURCE: Pushes hard over the carpet and left lines in the
Check the axles of the wheels for debris accumulation. Also, make sure the height is set for the type of carpet that you have. Try pushing the machine on a bare floor--is it hard to move there also? Hope this helps!
SOURCE: Dyson suddenly hard to push on carpet
If the brushes are turning, you may need to clean the brush of any hair or anything else that has collected on the brush. If you have been cleaning it regularly,
SOURCE: I have a Dyson DC14
Hello,
This sounds like your roller brush has stopped spinning for some reason. Turn the machine upside down when set to carpeting, and make sure the handle of the vacuum is down, as if you were in the vacuum posistion, and not up like the handle is when you're storing it.
Is your brush roller spinning? If it's not, there are two kinds of agitator brushes on the Dyson DC14, each has it's own troubleshooting.
If your beater brush is perfectly rounded in shape, then you have the newer style Dyson DC14 that doesn't use a clutch mechanism. Either belt has broken, or falled off, and is causing the brush not spin. Here's instructions with a pictorial on how to fix this problem;
Step 1. Unplug the vacuum cleaner.
If the roller brush still doesn't spin after checking and removing any obstructions, then you need to replace the belt (or clutch if you have the early models). Here's a video that explains how to replace the clutch mechanism on Dyson vacuums;
If this failed to fix your problem, or if you have any other problems or questions, please feel free to just reply using the comment box below, I'm always happy to answer anyones questions or concerns. I hope this helped you. Please do be sure to rate my repair, or leave feedback for me if this helped. This is greatly appreciated by the Fixya community.
Chris Jones
GoVacuum.com
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