Check the format of the file that you played on your computer and you could find a free player that could support the format. You could try some free players that could support a lot of formats such as Leawo Blu-ray Player, which is a free 4K player and Blu-ray player for Windows and Mac users.
Go to www.vlc.com and download/Install the VLC player, it is free and plays just about every format on the market.
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