I'm not sure there is a universal remote available for AC units. There may be, I just have not seen one. However, you can still operate the unit without the remote, if you do the following. I'm assuming you have changed the batteries in the remote and they were installed properly (i.e. Facing the right direction) and it still doesn't work or you lost the remote.
Turn the unit OFF and unplug it for 15 minutes. Once the time has elapsed, plug the unit back in and turn the ON/OFF switch to ON. The unit should have reverted back to the original factory setup settings. Which should now allow you to operate the unit without the remote, because the controls on the unit should now be activated.
I hope this helped you and thanks for choosing FixYa.
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