Plantronics CS55 Wireless Headset Logo
Posted on Aug 05, 2011
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I have the head set connect and can hear the person speak, but the person can not hear me

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Darrin P. De May

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  • Posted on Apr 23, 2019
Darrin P. De May
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They're not listening...
I have the head set connect and can hear the - 4_23_2019_6_11_06_am.jpg

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  • Expert 126 Answers
  • Posted on Aug 19, 2011
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First, you want to make sure all your connections are secure (the cord from the telephone handset to the base is crucial). Second, make sure the round compatibility dial located to the left of the base is set correctly (never between numbers and usually set to #1 for most phones). Third, oftentimes the wireless signal between the headset and base is compromised so a re-subscription is necessary to make a full connection. Here are the instructions:

http://www.headsetsdirect.com/plantronics-cs55-subscription-pairing-instructions

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