My washing machine does not drain.

Hi.


Parts that may be faulty are drain pump, pressure switch, and timer board. Clogged drain lines and faulty pressure switch are the most common faults.

The first step in fixing the problem is accessing the back of the appliance and checking the drain hose. Disconnect power before moving the appliance. Ensure that the drain hose is not blocked, kinked or bent.

Next step is accessing the hose connected to the drain pump, or the drain filter if present, and removing eventual blockage.
The pump access is located behind the kick plate at front side usually behind a panel(on front loaders) or at the back bottom side of the machine, depending on the make and model.
Instructions to remove drain blockage are usually illustrated in the use and care manual. Power must be disconnected before accessing the pump hose.

If there is no blockage in there, then the pressure switch can be tested jumping its contacts and running a controlled cycle. Sometimes a jammed pressure switch can be fixed by blowing into the rubber hose connected to the switch.

The pump is simply tested by energizing it. If the pump is working and the rest is also fine, the last part to test will be the timer board. The timer board must be replaced only when all the rest is tested and resulted OK. The electronic control test consists in reading voltages while the machine is operating.

Some of the testing described above is suitable for a trained technician. For safety reasons it is better that the user only performs tests that can be done with power not connected.
Always disconnect power cord or trip the circuit breaker before performing maintainance operations.

If you need to contact a qualified technician, call the phone number listed on the owners manual.

To find parts click on the link below, select distributor and enter your model number.

Parts and diagrams