20 Most Recent Avaya Corded Phone avaparp18d - Page 5 Questions & Answers

If an extension has VMS Cover (F15) or Automatic VMS Cover (#310) active, unanswered
calls to that extension are routed to the voice messaging system after the specified number of
VMS Cover Rings.

From a system telephone, press the programmed button to turn VMS Cover off. When the light is on, VMS Cover is on and your unanswered intercom, DID, and transferred calls or outside calls go to your voice mailbox after the specified number of VMS Cover Rings.



Here is your User Manual: http://public.carl.airpost.net/Avaya/Partner_ACS.pdf I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

You dont need to the phones user guide, you need the Voicemails administrator guide.
You will need to know what voicemail you have, as there are a bunch that could be on your system.

Look at the cards in your system. They must be caller ID capable....

Somewhere, like in the electrical room, is a place where all the wires for your phone sysem go. In that room, or closet, or whatever is a Partner ACS phone system. The cards are either light gray or ivory colored and it has a bunch of modular jacks in the face of it. One of the cards is the ACS processor and it has a battery compartment on the lower right side of the face of the unit. Without turning off the system, you can slide the lock over, pull the battery holder out, and put 2 new batteries in the holder. That will stop the "change battery" message.

Carl

This is as a result of the phone processing power being too slow. Usually the unit processes the request to the intercom and as it does this if the system is too slow by the time the request is sent to the receiver you would have dropped. If the same happens when you get called from other lines on the intercomm then the problem is the general connection but if not and the problem only occurs when you dial out then it could be caused by one of the following either your unit is not properly connected or the unit in your office is bad internally...but this rarely does happen so it is more likely to be the connection cables. Get an expert to check it for you and correct the cable connection to avoid the delay in the transmission from one box to the other.
Hope this solution has been helpful?

At the phone
FEATURE 00
Press the button labeled VMT
press FEATURE 14
Press feature 00
done.

If you have voicemail currently, you can use s Do Not Disturb Button.

Press feature 00, press an available button, then press FEATURE 01, the FEATURE 00

Now you can toggle that button on (green light comes on) or off (green light off)

Dial into the mailbox from your cell, when you hear the greeting, press *7, then it is exactly as if you are checking mail from on site.

yes change battery it will solve. its because of empty or discharge battery.

Changing the time on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#103"
the display should say system time and the current programmed time
enter the new time in 24 hour format
press feature "00" to logout

Press 00
Press button to program
Press dial the extension number
Press next button to program
Press 00 to end programming

Changing the date on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#101"
the display should say system date and the current programmed date
enter the new date in mmddyy format
press feature "00" to logout

Hello

Pick up your Lucent receiver and dial the numeric code provided by your company or employer to access the voicemail system. If you are off premises, you can dial the 800 phone number specific to your system and then input the code to be connected to the phone network.

Note that there are several different companies that provide voicemail services for Lucent phones. One such company, for example, is the Audix voice messaging system.

Enter your system code and wait for the recorded voice greeting. Your system code is provided by your employer or administrator and varies depending on the system you are using. After you enter this code you will be logged into your company's voicemail system.

Enter your extension to setup your voicemail when prompted and press the confirmation key on your phone. On many systems, such as the Audix system, the confirmation key is the "#" sign, but it may be different on your particular system.

Next,you will be asked to enter a personal code and press the confirmation key again.

Your voicemail account will then be created and you can log in listen to voice messages

It could be either one. It would be easier to check the phone by taking another working phone from a different location and trying it. It could of also have been inadvertently plugged into a non-working jack near the jack it was supposed to be plugged into. Hopefully its not the wiring.

That is not possible on the Partner ACS. The oONLY thing that would be close to what you want is Remote Call Forward.

As long as you have a Partner ACS release 6 or higher,

You need to set the permissions on a phone, then set that phone to forward out to teh external number. Then when calls come in, you transfer to that phone, which will forward to a cell or external number....boom, done!

Thats it though.

This programming needs to be done from Ext 10 or 11

Press Feature 00
Press LEFT intercom TWICE
Press RIGHT intercom ONCE
press the 2 digit extension number you want to set up
PRESS ** ( STAR STAR)
then press the lines in the order you want them to be picked up.
When finished:
PRESS ** (STAR, STAR)
PRESS feature 00 to exit programming.

Done

The default password on partner voicemails is 1234. The reason for the call returning to the extension that transferred the call to the new extension is probably because the cover vms isn't set up for the new extension.
To check the vms cover for that extension, at either extension 10 or 11 press feature 00 and press the left hand intercom button twice. The display will say system programming.
Enter #310, the display will sayAutomatic VMS Cover Extension:
enter in the extension number of the new extension.
The screen will say either "1 assigned" or "2 not assigned"
enter in 1 (assigned)
press feature 00 when finished.