20 Most Recent LeapFrog Leapster Learning Game System Questions & Answers


maybe damaged pin connectors or corroded loose . almost works but not getting proper feed.

LeapFrog... | Answered on Jan 26, 2015


Contact customer service 800-701-5327 they might be willing to replace the unit. Hope this helps!

LeapFrog... | Answered on Feb 14, 2014


leapster initially worked but now will not work, batteries are fine

LeapFrog... | Answered on Jan 06, 2014


Answer
I had the same problem and here is the answer I found at leapfrog.com which fixed my daughter’s disney princess leapster 2’s problem. Good luck!
If your Leapster2 does not respond to the stylus pen, it needs to be calibrated. Calibrating the Leapster2 is easy:
1) Ensure that a cartridge is not inserted
2) Hold down the Hint (?) button while turning the unit on. Continue to hold the Hint button down until the LEAPSTER menu appears.
3) When the LEAPSTER menu screen appears, press the A button
4) Touch each of the crosshairs that appear with the stylus
5) Restart unit

LeapFrog... | Answered on Jan 10, 2011


This is usually cause by extremly hard impact which can dislodge the contacts between the Screen and its mating contact on the circuit board. This requires opening the device and attaching/repositioning the connector, whilst the divice is open you should place a small amount of hot glue on the outer part of the contact to prevent it moving. DO NOT use solvent based adhesives or super glue as this will severly damage the device. If this does not solve your problem contat me on devar11@yahoo.com and I will try to assist you further.

LeapFrog... | Answered on Jun 20, 2010


Contact Customer Service they may be able to replace the unit even after warranty 800-701-5327

LeapFrog... | Answered on Oct 13, 2009


Contact Customer Service the might be willing to replace the unit even after the warranty has expired 800-701-5327

LeapFrog... | Answered on Oct 13, 2009


Contact Customer Service they might be willing to replace the unit even after warranty has expired 800-701-5327

LeapFrog... | Answered on Oct 13, 2009


Contact Customer Service they might be willing to replace the unit even after warranty 800-701-5327

LeapFrog... | Answered on Oct 13, 2009


There are a number of possible reasons your toy may have stopped working. Sometimes it helps to clean the battery compartment with a dry cotton swab or cloth. Rub the gold contacts inside the battery compartment to release any dust or film. You can also use an eraser to 'erase' and clean the contacts. Once you have cleaned the contacts, please make sure to install new non-rechargeable batteries before turning your unit on.

If the toy still does not work, it may have been dropped or handled improperly

LeapFrog... | Answered on Oct 13, 2009


If your Leapster2 does not respond to the stylus pen, it needs to be calibrated. Calibrating the Leapster2 is easy:
1) Ensure that a cartridge is not inserted 2) Hold down the Hint (?) button while turning the unit on. Continue to hold the Hint button down until the LEAPSTER menu appears. 3) When the LEAPSTER menu screen appears, press the A button 4) Touch each of the crosshairs that appear with the stylus 5) Restart unit

LeapFrog... | Answered on Aug 11, 2009


If your Leapster2 does not respond to the stylus pen, it needs to be calibrated. Calibrating the Leapster2 is easy:
1) Ensure that a cartridge is not inserted 2) Hold down the Hint (?) button while turning the unit on. Continue to hold the Hint button down until the LEAPSTER menu appears. 3) When the LEAPSTER menu screen appears, press the A button 4) Touch each of the crosshairs that appear with the stylus 5) Restart unit

LeapFrog... | Answered on Aug 11, 2009

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