20 Most Recent New Bright 384 Holiday Express Animated Electric Train Set Questions & Answers


Hi,

Sorry to say but New Bright does have these replacement parts hence you need to try hardware stores to see whether you can get a similar adapter . Check the V and the power it should not be an issue.

Thanks

New Bright 384... | Answered on Aug 31, 2017


We have no parts for sale here at this website.

New Bright 384... | Answered on Jul 26, 2017


sadly toy companies do not provide schematics. fixers have to figure them out for their selves

New Bright 384... | Answered on Nov 27, 2016


U could buy those brushes to ur nearest hobby store!

New Bright 384... | Answered on Dec 09, 2015


Go to newbright.com . They have a technical support , or contact prompt. I'm sure they can help., or try customerservice@newbright.net

New Bright 384... | Answered on Jan 06, 2015


Not sure what instructions you need, but the setup is very simple.
1. Put your track together
2. Attach the track power connector by slipping it under the track and pushing, then lift up the other side. This will make the two metal contacts connect to the track.
3. Plug the connector from the power pack into the track module (It should only go one way)
4. Plug the control box (looks like a telephone cord) into the track module, Will only go one way
5. Place the locomotive on the track.
6. Place the Treetop Tender on the track (you need both to make it run)
7. Connect the large connector from the treetop tender to the loco
8. Turn on the command module and press forward ...

You should now be running in circles ...

Hope this helps...

New Bright 384... | Answered on Nov 30, 2014


Check the power circuit that goes to the track if there is an open circuit, open circuit means, break or cut line that can not flow the current going to the track to give a power to the train, ok.

New Bright 384... | Answered on Nov 30, 2014


If the drivers do not rotate under any circumstances, the internal drive mechanism may be jammed.

New Bright 384... | Answered on Dec 10, 2013


Check the connection from the transformer to the track, and that all the track is well connected. Make sure nothing is touching both tracks, shorting them out.

New Bright 384... | Answered on Nov 26, 2013

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